deBebians Client Testimonials & Customer Reviews
When deBebians.com launched in 2005, we knew that we needed to make incredible jewelry with incredible quality at tremendous value. As the company has grown, we have made sure that those three things stay the same and we're glad that our customers appreciate it. Incredibly for us, many of our clients have shared their experiences directly with us and throughout the web with testimonials like these below.
We thank you, our customers, and we're proud to be part of some incredible moments, new lives, couples joining together and those countless "just because" moments.
After spending a few months working with another jeweler to try to get what seems like a very simple design (lab diamond solitaire) and being disappointed by every stone that was offered to me, I reached out to Maggie and within a week she had found me a perfect stone (within my budget as well, which was refreshing) and was shipping it to me so I could view it in person. The other jewelers either mark up the stone quite a bit (I imagine to compensate for the time spent vetting the stones) or do no vetting of stones (which results in regular people having to become diamond experts to choose a stone they can't even see in person). Maggie offers her diamond expertise to help you select a stone that is still comparably priced to the other online jewelers. I also got my diamond set by debebians and it turned out beautifully. It was exactly what I wanted and very well made. I couldn't recommend debebians more!
blew brick and mortar shops outta the water
My partner and I just got my engagement ring through Debebians, though we live half way across the country from their location in LA. I sent many emails to both Maggie and Sam and called a couple times to try and find the right stone and setting for my ring. Sam and Maggie were very polite throughout the process, even though I kept changing my mind. We’re so happy with the way the ring turned out. The price was very competitive, compared to other online sellers, and it blew brick and mortar shops outta the water. It also felt good to go through a smaller business, compared to mega corporate jewelry stores that dominate the market. I would highly recommend Debebians and I plan to get other jewelry items from them in the future.
highly recommend deBebians
Wow! I order a signet ring from deBebians and it far exceeded my expectations! It’s beautiful and the hand engraving provided a great look. In addition to the ring itself, Maggie and Michael provided exceptional service and were most helpful when I was trying to decide among the various options. Last, but not least, the ring arrived exactly when they said it would. I would highly recommend deBebians to anyone. You will be very well pleased!
done to perfection
I purchased a diamond necklace for my wife as an anniversary gift from deBebians a few days ago. Maggie, one of the owners was just so pleasant to work with. My wife is particular about her jewelry and Maggie made sure that every aspect of the purchasing process and requested customizations were done to perfection. I was incredibly happy with the service, support, and quality of our necklace. Will absolutely be a return customer!
Maggie & Sam are second to none when it comes to top notch customer service! They go out of their way to make sure their customers have an amazing experience, and their products are of exceptional quality. I purchased a signet ring from them and couldn’t be happier with what I received! Don’t hesitate to spend your hard earned money with this company. You won’t be disappointed and the prices are quite reasonable. I look forward to doing business with them again in the near future. If you like white gold, make sure to spend the extra money for their (Super White) proprietary blend.
Looking to replace the stone in my engagement ring but not wanting to spend a fortune, I decided that a lab grown diamond was not only an environmentally friendly choice, but would allow me to purchase a stone of exceptional quality that would be unaffordable in the same quality mined diamond.
I found deBebians while doing a Google search and, compared to some of the other companies I looked into, found their website to be easy to navigate, their selection better, and their prices lower.
Having to go back and forth between consulting the jeweler and finding a diamond that would fit into my setting, the initial diamond I had wanted to order was no longer available. I immediately received a call from Maggie at deBebians, and she worked to find me the perfect stone.
To give you an idea of how you'll be treated, the diamond I was buying was around $600. Not $6000 or $60,000...six-hundred. Yet the attention, time and guidance I received from deBebians made me feel like I was shopping for a diamond worth more than my house! Not only did Maggie locate a diamond that was even nicer than the original one I had chosen, but the price difference for a larger and even better quality
stone was negligible. There was no up-selling: I just needed a stone within a specific size range (in millimeters), and Maggie even advised me not to get a slightly larger and more expensive diamond I had enquired about during our search, as she felt there was a chance that particular stone wouldn't work in my setting.
Shipping was free and lightening fast, even with the holiday weekend, and I couldn't be happier with my beautiful new diamond and the exemplary service from deBebians.
Whether you're looking for loose gemstones or unique jewelry, you'll be thrilled with their selection and service.
Maggie was absolutely amazing! I ordered a loose lab diamond online along with a deBebians setting. Within 24 hours of placing the order I received a call from Maggie, not only confirming my order, but making sure that I had read the 'fine print' related to the loose stone. Apparently the stone I had ordered had a blue hue to it that would be visible to the naked eye....absolutely NOT what I wanted. Because lab diamonds at deBebians are not returnable, Maggie's call saved me from making a very expensive mistake. She helped me find a new - even better - stone and paid close attention to the criteria that were important to me. Her communication throughout the purchase, the setting of the stone and the shipping was absolutely incredible. A lost art.
a joy to work with
I recently had a custom signet ring made at de Bebians. Sam worked with me on a very detailed and complicated design. The final product was nothing short of amazing. It was beautiful. Craftmanship exquisite. The price was more than fair considering the effort involved. Maggie was also a joy to work with, She is knowledgeable and handled all logistics adeptly. Thank you Sam and Maggie for delivering excellence.
overwhelmed by the beauty
I received the Fed Ex delivery a few minutes ago and I’m overwhelmed by the beauty and detail of your design. It truly exceeds my expectations. The experience of having you graciously accept my random ideas and create a unique item was such an enjoyable process. You and your colleagues at deBebians who assisted me were unfailingly professional and helpful.
My ring is beautiful!
It was an absolute pleasure ordering from DeBebians! Maggie was so helpful; and I sincerely appreciated her caring and expertise! The best part…. My ring is beautiful!
she loves the ring
Maggie was so helpful and patient as I asked a million questions in trying to find the perfect ring. The final product was gorgeous and she was so helpful through the process. Would highly recommend for anyone looking for help and guidance in their purchase.
Update: she said yes! Only 10 months after the fact, but she loves the ring and has not stopped showing it off to her friends. Thanks again for making the whole process perfect!
5/5 all day!
Sam and Maggie took the time to help me get the design of my signet ring just right. The result? A beautiful heirloom piece that will stand the test of time. 5/5 all day!
it was all fantastic
I worked with DeBebians (thank you in particular to Sam and Maggie!).I had ordered two of their rings to try and decide between the two when they got here. Instead, Sam called me directly (and quickly!) and suggested we just design the ring I want rather than me spend extra money on two rings. He listened to my ideas and understood exactly what I wanted and I had the CAD within days. The ring was here within 1 week.
We had a small sizing snafu and they were able to adjust somehow, I had it back within a week again. Design, worksmanship, customer service, cost...it was all fantastic. And now I have a gorgeous diamond eternity band that I can't wait to wear. Thank you!!
nothing short of outstanding
My fiancée and I had the BEST experience with Maggie and Sam. Customer service is absolutely on point. Communication across the board is nothing short of outstanding.
With some initial apprehension in purchasing online, every step they took to ensure we had a good result, quieted any fears. I wanted a very specific cut, which Maggie took the time to search out and kept me informed the entire time.. They did not question our budget, offered wonderful guidance and the result is jaw dropping.....EXACTLY what I wanted......Incredible! Do not hesitate to give them your business!
In November 2020 Sam helped me design the most flawless engagement ring. I live in AZ so this was done solely over the phone and from minute 1, he made me feel like I was at my family jeweler back in NYC. His knowledge and personality was simply amazing. My custom ring was delivered ahead of schedule during the Holidays!
A few months later I had a scare where I almost lost my ring and called Maggie in a panic. She expressed they would help me replace no matter what and help me out. I wound up locating my lost ring and Maggie sent me an order of jewelry cleaner as a gift!! THIS TYPE SERVICE DOESN'T EXIST ANYMORE. I WILL COME BACK TO THEM FOR ALL MY JEWELRY NEEDS.
We are absolutely speechless over how beautiful the necklace is. You all did the most exquisite job, and I feel incredibly lucky to wear it. Thank you for going so far beyond at all times with your care. It means so much!
All the best,
thorough, professional, and bespoke
Full disclosure, I was initially weary of an online retailer for such a large, personal purchase. That all faded away once I began to work with Sam and Maggie. The process was thorough, professional, and bespoke. It truly was a pleasure to work with them, and the ring could not have turned out better. The quality of the craftsmanship is impeccable, and the ring is stunning. I was so impressed that I also purchased her wedding band from deBebians. I could not possibly recommend them more highly.
my "dream ring"
Custom upgraded ring done by Sam at Debebians, turned out even more beautiful than I thought possible! Sam is super personable, a self proclaimed perfectionist, and incredibly fast! From initial reach out to ring on my finger it was about 5x weeks and that included stone search and approval, custom CAD mock, and production. I also appreciated Sam's opinion, he would absolutely try to accommodate my asks but would always offer his honest opinion and provide reasoning. If this is the level of attention Debebians gives every piece I'll definitely be back for any custom needs in the future. I've worked with other vendors who only want to work over email and it's so difficult to get things exactly right. Sam was always checking in with updates so I wasn't left where in the process we were and he always set what next steps would happen and when, which I highly appreciate as I was trying to get this ring done before I go into labor! I can't thank Sam and his team enough for this beautiful thing I get to wear now - I finally feel like I have my "dream ring" and I'm ready to wear this thing until death.
I was hesitant to purchase jewelery online. When I called and spoke to Maggie and Sam who are CO owners, we were able to design a custom piece and it's stunning.
5 star customer service
I recently purchased a signet ring for my son at deBebians. I must say that I received 5 star customer service from the initial telephone consult through the final monogramming stage. I can't wait to receive the final product and feel 100% confident that it is going to be PERFECT. Maggie is a delight to work with and I totally recommend doing business with them.
You have saved the day
I received my rings today and they are beautiful. I am so thankful for a company like yours that is so fast and precise. I had ordered 2 rings from a jeweler named Jared online and ordered one for me and one for my Husband to be. Mine arrived and then after 2 months they told me my Husbands ring is no longer available, our wedding is on October 3rd.
I was so upset after months and weeks of trying to contact them and they gave me so many reasons for the delay. Then 2 weeks before they wedding they tell me His ring is no longer available.
That evening I called and a wonderful man by the name of Sam answered and helped me so much. He was so nice and the communication with your company is amazing. I know I did not purchase the most expensive wedding bands but You have saved the day. Thank you so much for all your kindness, your excellent customer service and such a beautiful product. Thank you from the bottom of my heart.
My ring was delivered yesterday and it is BEAUTIFUL! I honestly cannot say enough good things about my experience with DeBebians. I've been blown away by your outstanding customer service from the start and was so impressed with not only how quickly my ring was delivered, but how nicely packaged it was when it arrived. We will most definitely use DeBebians again in the future! Thank you again for all of your help!
love how it sparkles!
Good morning. We received the package yesterday. Beautiful ring, My wife loves it, it’s a beautiful ring - love how it sparkles! Thank you for Everything! Have a great day and nice weekend!
Absolutely love my new ring! Got my eyes on it forever, and it turned out exactly like the pictures shown! I needed before a certain date and they helped me get it here before the deadline! Thank you! Absolutely gorgeous!
This is a long overdue review for DeBebians. It has almost been a year since I received my engagement ring and I am still obsessed. I was introduced to Sam and Maggie through a friend. During our initial meeting, I had zero knowledge about fine jewelry. I will embarrassingly admit that I could not tell the difference between a real diamond and moissanite. Sam and Maggie were so patient. We met several times over the course of 6 months due to me being extremely overwhelmed by the amount of choices. They never pushed any inventory since can pull from an endless supply chain they have with other jewelers. I also appreciated not being pressured into a sale. Sam gave his honest opinion and I am glad I went with his suggestions! After I made my final decisions on the design and the stone (absolutely stunning, unique, unheated peacock sapphire), the ring was ready in less than two weeks! That is an amazing turnaround. Sam and Maggie are great to work with, are quick at responding to emails, obviously experts in what they do and most importantly, they are trust worthy.
workmanship is superb
Sam and Maggie are a DREAM.
I wanted to have my engagement ring modified and couldn't get a hold of the original jeweler, so my fiancé and I reached out to about 6 different jewelers during coronavirus lockdown. A couple responded very sporadically with 1-2 week delays in communication, and a few didn't respond at all.
Sam and Maggie? They responded instantaneously each time, and addressed every single question I had.
The turnaround time was also INCREDIBLE. Other jewelers quoted me 6-8 week turnarounds generally, citing the lockdown. With Sam and Maggie, I had my CAD within a week, and my new ring fedexed to me 10 days after that.
The quality of the workmanship is superb, and they went out of their way to ensure that I got everything I wanted. Several other jewelers I considered were inflexible on various aspects of the design, but Sam was incredibly friendly, easy to talk to, created two CADs for me so I could see differences in setting designs, and patiently explained the differences to me and accommodated my wishes.
Their pricing is also very competitive. I highly recommend deBebians if you're in the market for an engagement ring, an upgrade ring, or any piece of fine jewelry.
I wanted to purchase a signet ring for my daughter for a special birthday. I searched and found deBebians. Maggie was phenomenal. She helped me select the size, weight and type of ring. I just received it and I am thrilled. The ring is beautifully crafted and the hand-engraving perfection. Awesome job!!
it is perfect!
My fiance wanted a very specific wedding band and I found it nearly impossible to find at other jewelers. To top it off, we are in quarantine so we are not able to shop around in person.
I found Debebians online and found a ring close to what my fiance wanted. I reached out to Sam to see if I could get the ring in a high gloss finish. He assured me that it can be done. I put in the order with the request; Maggie reached out to me quickly to confirm the customization request. Maggie checked in with me later to confirm the ring was finished and coordinated how I wanted to receive it. Maggie arranged for it to be FedExed and sent the shipping information promptly.
I received the band today and it is perfect! Both Sam and Maggie are so friendly and a pleasure to work with. Thank you for the wonderful ring!
Simply the best... 5 stars.
Hands down this best jewelry store on the planet. Thank you so much Maggie for all of your help! The ring is just beautiful and she loves it! We will be back for many more purchases in the future. Simply the best... 5 stars.
you brought the JOY back
I would just like to take a moment and thank you for all your help! I’d been shopping around in local jewelers for a while and felt so drained, stressed & judged. Anyway, you brought the JOY back into the process for me & have made it all so stress-free and for that I can’t thank you enough! I’m so excited to see the finished process & wish you the very best in all your endeavors!
this ring is SO perfect
Well, I rise early, and when I wake, I do the first thing we all do, right?
I thought I’d let you know that when I turned on the lights in the bathroom I was startled when I looked down at my hand.
This is going to take some getting used to, but this ring is SO perfect.
I cannot thank you two enough.
You two make THE most beautiful pieces—the workmanship is impeccable on all four. (Two necklaces, halo’d earrings, and now THE RING).
5 stars is not enough
5 stars is not enough for this place! The customer service and genuine kindness from the people that work here is so incredible! I came in to get my engagement ring fixed, cleaned, and tightened up AND to get a necklace made from just a bare stone. I foolishly gave them 2.5 weeks to get all of this done because my wedding is coming up. They said it would take 2 weeks and then they finished them both in 1 week so I now have both my ring back and my new necklace that I want to wear with my dress, with one week to go until my wedding. Wedding planning is so stressful and businesses like this and people who obviously love what they do, make it so much easier and so much less stressful. If I ever need jewelry fixed, made, or cleaned, this is where I will be going. Also, for what they do, it is very very reasonably priced.
such a great experience
It was a wonderful experience working with this team! We are the "exhaust all options" and do-the-most-research before making be decision type of people. Originally we had our mind set on a custom jeweler in Beverly Hills, but once we were ready to move forward with that process, the other jeweler became unresponsive and therefore we thought that was a bad sign.
We found deBebians online and contacted them, Sam was very responsive and a perfectionist! He took his time finding the right stones to create the design we had in mind. The pricing is much better than custom online jewelers we researched even across the country. With Sam, we went through a couple of CAD designs to make sure the design was perfect and finally, the ring was sent to us in a couple of weeks! Like magic!
After such a great experience with Sam and the team, we will now also have our wedding band custom made to fit the ring.
Could not be happier
Could not be happier with my jewelry from deBebians! Sam has designed two rings for me and they have been absolutely perfect. I appreciate the attention to detail and open communication throughout the process. Thank you Sam and Maggie!
I had a great experience ordering an eternity ring here. The staff is very friendly, helpful, and responsive. I would definitely order from them again.
bring that vision to life
I had an amazing experience with Sam and deBebian's staff. I had an idea of the perfect engagement ring for my girlfriend and Sam helped bring that vision to life. The ring came out more beautiful then I would have ever expected!
I cannot say enough about my experience. It made the whole process enjoyable.
very helpful and responsive
Great customer service!
Maggie was very helpful and responsive with my many needs and requests, and helped clear up problems I had getting Fedex to deliver my package since it needed a direct signature and my Fedex delivery man doesn't deliver those at my apartment complex.
I love my ring and would definitely buy from them again.
They give you the ability to hold a masterpiece in your hand.
I commissioned a ring from the craftsmen at deBebians. The design was based off a 500 year commemorative coin celebrating the birth of Machiavelli. The ring is also a symbol of achievement since I have reached my terminal degree.
From the time I contacted deBebians, I was treated with world-class professionalism and courtesy. My design was given to one of their artisans who carved the ring with old world craftsmanship. The final piece is beyond beautiful.
The ring is elegant and regal. I enthusiastically recommend their services to anyone interested in a superior product from craftsmen that are passionate about their professional and demonstrate this quality that transcends art.
They give you the ability to hold a masterpiece in your hand.
I love the attention and care you give to all of my jewelry needs.
I am a 4 time returning customer of deBebians! Love - Love - Love Sam and Maggie!
They have custom made several pieces of jewelry and most recently procured just the right chain to wear with an extremely sentimental pendant. The center diamond of my late grandmothers wedding ring couldn't hang from just any chain... they made it their mission to find the perfect combination of class and strength and made this buyer an extremely happy customer!!!
Thank you Sam and Maggie for being so accommodating and patient with me. I love the attention and care you give to all of my jewelry needs.
The final product was nothing short of Amazing!!!!!
Do business with these guys was such a wonderful experience!! Maggie was sooooo helpful with the 500 questions that I had for her and very quick to respond to every email or phone call!! She helped me pick out the most beautiful diamond I've ever seen! Sam's design of the ring was much better than anything I could have hoped for! The final product was nothing short of Amazing!!!!! From now on when I spoil my lady it will be done through DeBebians! Great work guys!!!
A fantastic choice for high quality custom jewelry.
A fantastic choice for high quality custom jewelry. The staff were knowledgeable and friendly, Sam in particular.
I contacted them with the intent of having a ring made and he went through the entire process with me. He made recommendations in the design and was very thorough in ensuring all the details were sorted.He even contacted me after the ring was completed to ensure everything was to my liking. The ring itself is gorgeous and speaks volume of the engravers dedication to his art. I would recommend DeBebians to anyone and they're at the top of my list for any custom pieces in the future.
If I could give them more stars I would.
OK. Here goes: I'm the idiot that knows nothing about rings but was to get engaged to a woman with let's just say 'particular' interest in jewelry. From the moment I called, to the moment I ordered, to the moment I realized I had ordered the ring in the WRONG COLOR, to the moment they fixed my screw-up, Maggie and the crew at deBebians have been 100% amazing. Responsive, friendly, helpful, you name it. I couldn't hope for more.
It's worth mentioning that this wasn't my first engagement or marriage. Previously, I dealt with jewelers in person. Dealing with deBebians from the other side of the country was every bit as easy. Really. 1.5 years after purchase, our wedding band lost a tiny little stone (one of a zillion on it).
deBebians stood behind their product all the way. If I could give them more stars I would. It almost makes me want to get engaged and married again.... Almost.
I'll continue to do business with deBebians as long as they'll have me.
My now husband, purchased this ring and once he received the ring he realized there was a sharp feeling on the side of diamonds on the band. Without issue, deBebians took back the ring and fixed it in time for the proposal. Our wedding bands were also purchased here and shipped on time for our wedding in Miami.
To this day, I sit and admire my ring, so do my friends. I'll continue to do business with deBebians as long as they'll have me.
I'm actually looking to add to my wedding band and create a stacked ring set, sssshhhhhh, don't tell my husband, lol.
for all of your jewelry needs!
I had a beautiful family diamond that had great sentimental value that my fiancé and I wanted to use for my engagement ring. Sam was able to source and provide me with the perfect vintage setting to create my amazing ring.
When it was time for my now husband to get me a Cartier watch for my birthday, he returned to Sam to see what he could do. Once again Sam was able to find the perfect watch for me!
I can't wait for our next big event to go back to Sam to see what he can do for us!! I highly recommend deBebians for all of your jewelry needs!
The craftsmanship and stones are top-notch!
I worked with Sam to design a custom engagement ring and it turned out beautifully! I was having a hard time finding a ring in yellow gold with fancy yellow diamonds and I chanced upon deBebians. Though the rings seemed out of our budget I submitted a request for a custom order.
Sam reached out promptly and immediately sourced diamonds for me that were near our budget. Over the next two weeks he worked diligently designing the ring of my dreams. I was very particular about the setting and wanted an antique style, each time I came back with a critique he made the adjustments until it was perfect.
Throughout the process I found Sam to be personable, patient and knowledgeable. The craftsmanship and stones are top-notch.
I highly recommend deBebians!
I love it!
I was looking for a signet ring for my daughter to replace the one she lost. She had the ring since she was a baby so she was understandably in tears. I wanted to surprise her with a replacement ring for her birthday which is in just a few days.
My job just ended so I had to work on a very tight budget. I looked on quite a few websites but kept coming back to deBebians. I just had a really good feeling about them. I a chose signet ring that I thought was a good choice but still felt uncomfortable buying the ring sight unseen. I called the store and spoke with a very patient, knowledgeable angel by the name of Maggie. She spent lots of time and several different days on the phone with me before I finally purchased the ring and added engraving. Unfortunately I chose the engraving without consulting Maggie and trying to save money, did not like the engraving when the ring arrived. I got on the phone with Maggie who again for several days, worked with me to choose a different style of engraving. I got the ring back (again) the other day and I love it and I know my daughter will too. It is beautiful and just what I wanted for my daughter.
Maggie, you're the best! You saved my daughter's birthday from being a disaster.
deBebians, you have a new customer thanks to Maggie.
She said YES!
At 630am, I looked over at her and told her that I didn't want to be her boyfriend anymore.....
She said Yes.
Thank you Maggie & Sam for working with me in creating the most amazing engagement ring ever.
Adam & Tracy 08/12/2017
What an amazing job
It's Jennifer!!! I can't believe I've waited this long to tell you how awesome you are and what an amazing job you did on Kinzi's engagement ring!!!
I can only offer my sincerest apologies for not getting in touch with you sooner! My life has been a bit crazier than usual since then!!
I'm attaching the video of the proposal, in case you want to see it, along with a few pictures!!!! I can't even begin to tell you how many people have complimented her ring and each time I give you the credit. I have at least one gentleman who wants me to help him buy his ring from you in the near future. I promise to give you plenty of time to get it done!!!
I truly appreciate all of Maggie's help, as well!!! She's just as kind, helpful and caring as you are!!!!
God bless you both and thanks for making Phillip and Kinzis' dream engagement come true!!!
Service is outstanding
Saida is the best, and her service is outstanding!
My fiancé and I were originally shopping for a ring from another jeweler at the diamond district. It turned out to be an unpleasant experience, and the person helping us was not trustworthy.
A friend recommended us to deBebians, and we got introduced to Saida and Sam. I shared with them our unpleasant experience. Saida has turned it around since! She was very patient, pleasant and very knowledgeable. She genuinely cared to make sure I got the perfect engagement ring.
Saida recommended a beautiful setting to go with my stone. The details and quality were on point, and my ring is just stunning!
I have received so many compliments. I wouldn't have this experience any other way.
I highly recommend deBebians and Saida to anyone looking for the perfect ring! K.M. 04/30/2017
Most amazing experience
My fiancé and I started shopping around for engagement rings about A year ago, however nothing really caught our eye, especially the customer service out there was just not that amazing experience you look for in this important chapter in your life. I felt like these other jewelry stores just wanted to sell us anything.
I came across deBebians online and I read all their reviews online. I called And spoke with Maggie and Sam. They are the most amazing people you could ever meet. I felt like I knew them for years.
They gave my fiancé and I the most amazing experience in purchasing my engagement ring. They walked us thru step by step. I emailed Maggie all the time for the little things, she was more then willing to answer the smallest questions.
We will be having our wedding bands designed with deBebians and we will never shop anywhere else deBebians is our one and only Jeweler. Thank you so much Maggie and Sam! Monique T. 04/29/2017
My ring has NEVER looked better
I have had a ring on my left hand since early 2008, and within months of getting married a year later, my center stone fell out! Don't worry, it wasn't from deBebians. We were lucky enough to find it in our kitchen.....So, we went to a different jeweler who we had known for some time, (also not deBebians), and he reset the diamond in a redesigned setting because he said the original setting was not proper for my stones measurements. Well, fast forward another year, and it fell out AGAIN! So, he put a metal "lip" around my stone that was in a halo setting, it was a lot of metal and hid my diamond. After wearing that for a couple of years, my husband insisted that it be reset because he didn't like it. So, enter deBebians. After a lot of research, I loved their designs and made an appointment to see Sam. I told him what I wanted and after seeing what I had, he encouraged me to keep a halo design and add 3D diamonds to my band. He redesigned my setting and called me and told me he wasn't 100% happy with it, so he needed a few extra days to work the design.
I have to say, I was elated when he sent me a CAD rendering, but even happier once I got to pick it up! I am so appreciative of his help, insight, and attention to detail! My ring has NEVER looked better, and I get asked all the time if we upgraded the center stone because it looks brighter and bigger! (the answer to that was no, we used the same stone from 2008)- but that just shows you what a good jewelry designer can do.
I cannot say thank you enough! Dawn G. 04/27/2017
very responsive to us and professional
I was so happy that I took my girlfriend's recommendation to go to deBebians to look for my engagement ring!
Sam designed the ring exactly how I envisioned it. My husband and I went back for our wedding rings and even on short notice, we got the rings we wanted.
I feel like the crew at deBebians were very responsive to us and professional.
They also showed that they cared about us and appreciated us.
Thank you so much! Cheri S. 04/27/2017
absolutely wonderful to work with
Hi Sam and Maggie! I am so in love with my ring!!!! You did a fantastic job! All my family and friends have commented so much on how unique and beautiful it is and how it fits my personality and me! I knew you would do a good job but had no idea that I would love it as much as I do! You and Maggie were absolutely wonderful to work with and I can't not thank you enough! We will be taking engagement pictures this coming weekend I am hoping to get some nice pictures with the ring that I can send you. I have attached a couple of pictures from our engagement day! Thank you again! Tay 04/18/2017
We absolutely love our set. Maggie thank you! Sam you did a great job! Hugs from Charleston South Carolina! Ron & Venus S. 04/13/2017
looks absolutely amazing!!!
Thanks for the picture. That looks absolutely amazing!!! Can't wait to see it tomorrow.
Thanks to you and Saida both for making this difficult decision as easy as possible. James C. 03/24/2017
I absolutely love it
Hey Maggie!! Sorry, I've been meaning to shoot you an email back. Been pretty busy today. I absolutely love it though!! I know without a doubt that she will love it too! Thanks so much for the assistance! You were a huge help! Erik F. 03/20/2017
excellent customer service
I am a little surprised at the excellent customer service I received from you and I appreciate it very much! I wish all places of business were such a pleasure to deal with. I plan to send you a beautiful hand picture that you could possibly use on the website for this ring. Thanks again. Joseph F. 03/20/2017
WE LOVE THE RINGS!!!
I am here to report that WE LOVE THE RINGS!!! Especially of course the engagement ring. It is beautiful! It is exactly what I wanted! Sam knew and read my mind. Thank you so much for helping us. It was easy doing business with you.
I love it so much that I already talked to my sister to tell her boyfriend to contact me when he is ready to buy her a ring. :)
Again, thank you so much!
Glynis T. 02/23/2017
highly recommend deBebians!
I was researching engagement rings online for weeks until I stumbled upon deBebians on Yelp. I felt like they were THE ONE. Being from SoCal, I wanted to go to their LA office to see some options in person. I called to make an appointment and Maggie asked for specific items I wanted to view. My now fiancé and I went in to meet with Sam, who was so nice and didn't pressure us at all while giving great information.
deBebians was the first place we went to look for engagement rings and it was the only place for us. I didn't even know my ring size before the meeting. Sam gave great suggestions and we put a deposit down for my perfect ring that day. Around two weeks later the ring was ready for pickup. Saida (who was so sweet) helped with the transactions and pickup of the ring. Everyone there really cares about their jewelry and the happiness of their customers. We'll be coming back for our wedding bands and highly recommend deBebians!
Prany P. 1/23/2017
Maggie & Sam - Wow! This ring is amazing!
My fiancé and I love it so much! Amazing quality and a beautiful design! I cannot wait to get the matching wedding band in the future. Thank you so much for this beautiful ring and excellent customer service!
Danielle M. 2/13/2017
An overall awesome experience!
On the spur of the moment my lovely birthday girl and I went shopping online for moissanite earrings. Found deBebians, called, and set up an appt. Sam and Saida were so helpful, and went out of their way to set them in two hours. We had lunch and when we came back they were ready. An overall awesome experience! Thanks again Sam and Saida!!!!!
AJ M. 12/22/2016
it looks great!
I just received the ring and it looks great!
You and your team did a great job. Thanks so much for your help.
Peter H. 11/22/2016
Impressive---and even better.
We initially contacted deBebians after some major online searching for the "perfect" ring. With me being extremely straight forward about what I knew I'd like and not like in a ring, we thought we found it. We contacted deBebians and received a response from Saida and quickly learned just how patient and helpful someone could be! Saida assisted in picking the perfect diamond. As she indicated, she would be "our eyes" and she did BETTER than our own eyes. I simply gave Saida some things I knew I didn't want in a diamond, some sizes that I knew I'd prefer and she quickly did the rest, exceeding my expectations and remaining entirely patient with me, my questions AND my hesitations through the process.
Saida informed us with photos and emails on the entire process of making the ring and when I noticed something after casting that I had not noticed when viewing on their webpage, Saida quickly responded that she was confident we could customize it to make it "perfect." deBebians AND Saida met our timelines, enthusiastically approached our situation and helped us considerably.
When we finally saw the ring in person, "perfect" was now an understatement. The ring I was so excited to find online now became this reality that was far better than I could have even expected. The diamond she helped us pick was amazing and the ring after customizing will be FOREVER PERFECT!
Thank you to Saida and to deBebians for this experience, calming my anxiety and overshooting all our goals.
Impressive---and highly recommended :)
Jessica D. 5.0 star rating on Yelp 7/18/2016
we couldn't be happier!!
Thank you Saida and Sam for designing the most stunning ring I could have imagined.
Saida was so kind and so helpful once my now fiancé and I met with her and Sam at the local downtown location.
She could not have been more accommodating from design to price to service, absolutely top notch and amazing communication from beginning to end.
The quality and detail they have is amazing and it feels so good to know if anything happens they'll fix, clean, resize locally.
Oh and apparently my custom design ring was ready within 2 weeks.
Thank you again, we couldn't be happier!!
Mina I. 7/13/2016
We love it!
Hi Sam, We received the ring yesterday. We love it! Thanks again for your help. We'll send you a picture of both - both rings fit each other perfectly! Sincerely,
Corey and Melissa 7/8/2016
she's really really really happy with the ring
She said yes and she's really really really happy with the ring ! She loves it !
the perfect ring
Sam is the best. He helped my fiancé and I find the right stone and ring. I was really surprised how stress free the process was to find the perfect ring after trying a bunch of locations in the jewelry district. Sam was very up front, honest and I really appreciated his sincerity. Every step of the process was super professional and easy. He will definitely be our go to jeweler for the rest of our lives. Thank you for the perfect ring Sam.
truly a great experience
I received my custom wedding band two weeks ago and it is beautiful!
Exactly what I was looking for! While it’s always a bit scary ordering online, this was truly a great experience and I would definitely purchase again!
I can't wait to wear this ring on my wedding day and have it to cherish forever!
Lauren A. 6/6/2016
a pleasure to work with
My boyfriend and I spent weeks searching for the right website to buy my engagement ring from. Luckily, we came across deBebians.com! Their website is easy to navigate and their customer service is absolutely wonderful. I had the chance to briefly speak with Sam and Jaclyn. They both were very nice and helpful.
Later on, I was contacted by Saida regarding my inquiry about a ring. She was a very attentive and a pleasure to work with. We spent several days discussing my options and what I wanted in a ring. Even then, she never rushed me or pushed me to purchase. My boyfriend recently made the official purchase of my dream ring and we feel great about it. I have not received my ring yet but when I do, I'll definitely leave another review!
Amy T. 6/2/2016 - as seen on Yelp
It was amazing!
At first I was very skeptical (considering it was my first time ring shopping). But once I went into the place it was a great experience! Very knowledgeable and resourceful. Gave me a quote on the spot as well! I didn't need to go look at other places, they sold me! I had told them no rush, but then a great opportunity came by and had them rush it and they delivered!
It was amazing! My fiancée hasn't stopped getting compliments! She is very happy and so am I! Great experience!
Edgardo G. 5/31/2016 - as seen on Yelp
Exactly what I was looking for!
I just wanted to send a quick thank you! I received the ring last week and it is beautiful! Exactly what I was looking for! While its always a bit scary ordering online, this was truly a great experience and I would definitely purchase again and recommend you to friends and family!
So thank you again, I can't wait to wear this ring on my wedding day and have it to cherish forever!
Lauren A. 6/1/2016
absolutely stunning engagement ring
I worked with Sam, and let me just say I wish I could meet him in person at this point and buy him a few rounds. I called him with a very slim timeline and a custom ring. Not only was he able to deliver an absolutely stunning engagement ring he was able to do it days ahead of our agreed deadline. I'm sure if I went through another company I would have been put on the side. Working with Sam I felt like I was his only customer; something seriously rare these days. If you are taking the time to read my review then you are deeply considering this company. Do it. Call and speak with Sam, you will not be disappointing.
He called and e-mailed me with details and was very responsive. I was provided with a shipping number promptly and the entire transaction went smoother than a drive thru order.
Brian M. 5/25/2016
my wife will love it
I just received my order. Thank you so much for delivering it to me so quickly. It looks awesome, my wife will love it. Thanks again for all your help. It was a pleasure working with you.
stunning beautiful perfect ring
I am in love!!!! The most beautiful piece of jewelry I have ever seen!!!!!! Sam and Maggie helped us every step of the way from choosing the PERFECT diamond to designing my setting and everything in between! I could not be more happy with my stunning beautiful perfect ring and matching band!!!!! Thank you deBebians..... We will definitely be back
Nikki R., 5/26/2016 - as seen on Yelp
quality service and jewelry
I can't say enough good things about Maggie and my experience with deBebians. She helped me find a fantastic ring for an anniversary gift for my wife. I would highly recommend deBebians for anyone who is looking for quality service and jewelry. Thanks again Maggie!
Terrence G., 5/16/2016
she absolutely loves it
Got the ring today from the FedEx location. Fits PERFECTLY and she absolutely loves it. Thanks again for being so great to work with. I'll contact you shortly about ordering the other band that I mentioned a couple weeks ago.
Kris F., 5/15/2016
tremendous quality and service
My thanks to Maggie in customer service for her advice and direction, she is wonderful. Ordered a signet ring for our daughter's college graduation gift. Called in first to get a feel for what we were looking at online. Received in depth information about quality, size, value and services from their very knowledgeable representative. Went back a week later, after making a decision, and ordered the ring. Was a little late ordering for the time frame provided in getting the order complete. Figured it wouldn't arrive prior to graduation day, which was disappointing but entirely our fault for ordering so late. deBebians asks the date of the event that the gift is for in the order instructions. They kindly met that challenge and we received the ring two days before her graduation. She is in love with the ring and everything about it. deBebians has become our go to online jeweler from this point on.
We can’t thank them enough for their tremendous quality and service.
Orianna S. 5/12/2016
expert knowledge was invaluable
Can't say enough good things about Maggie's customer service in our diamond buying experience.
I was looking for a specific diamond shape within a certain budget and she was more than happy to do the legwork to find us the perfect stone.
Her expert knowledge was invaluable and you can tell she genuinely cares for her customers.
We both are so happy with our diamond selection.
The ring is stunning and you can tell that it is a quality diamond. I've already gotten so many compliments on it!
Ameerah M. 5/11/2016
Excellence in design, quality and service
Excellence in design, quality and service characterize the product and care I received from this merchant. One of the few jewelers found to use AAA gemstones and G color, VS clarity diamonds in gemstone rings. Wide choice of designs to choose from. The Morganite ring received has a slightly larger center stone than advertised; it is beautifully polished and has an amazingly clear gemstone of good color. I am thrilled with the purchase. They kindly arranged for it to come on the day of the week when someone could be home to receive the delivery. Very considerate of my schedule.
Jacqueline A., 4/26/2016
It's absolutely beautiful!
She LOVES IT! It's absolutely beautiful! Thank you for everything! You have been a blessing and I couldn't have asked for a more helpful person!
Ray S., 4/5/2016
excellent in every aspect
For the last ten years, I wanted to turn my original engagement ring, a 1.88 pear-shaped diamond, into a right hand ring since I'd upgraded my entire wedding set at the ten year anniversary mark to a 3 carat oval diamond in the platinum Tacori Mermaid setting. (This is to note that I'm very particular about my jewelry.)
I really loved the double halo look, so went to a local jeweler for an estimate. They wanted more than I wanted to spend for a 14kt ring, so I started searching online and came across one of deBebians blog sites, which led me to their website and their fantastic prices. After reading all the great testimonials, and researching other websites, I decided to give it a go and purchased the white 14kt gold double halo with the split shank from the website. The diamonds in the setting they list are of a higher color caliber and clarity than the one my local jeweler quoted me, which was great news.
When I first started my search, I loved the look of the double halo with the twisted shank; however, this greatly increased the price with the local jeweler, so I quickly gave up the idea.
Maggie contacted me shortly after my purchase for the center diamond specs and I casually mentioned that it was too bad they didn't do the double halo with the twisted shank in all white gold. (On the website, it shows it in rose gold only.) To even greater news, Maggie said they could easily do that for me. I was ecstatic and went for it because of the reasonable pricing.
The setting came a few weeks later and I absolutely love it! When I took it to a different jeweler to have the center stone set, the jeweler and the rest of the staff commented on the quality of the ring. They did have to elongate the prongs just slightly for a better center stone hold, and the 14kt stamp inside the ring is illegible, but that still doesn't make any strikes against deBebians for the fantastic ring, the quality, and the price. They're top notch and five-stars all the way. Particularly when working with them online. Maggie was great to work with.
I highly recommend deBebians. For anyone on the fence about purchasing an important diamond jewelry piece online, they're excellent in every aspect.
Rena M., 4/13/2016
"I just Wanna say thank you Again for that awesome Ring. Looks really nice... Thanks!"
Andy R., 3/30/2016
advice and willingness to assist was invaluable
thank you so much! I can't tell you how much I appreciate all the help you gave us. I can't imagine going through this process without your help - your advice and willingness to assist was invaluable.
Ameerah M., 3/4/2016
"I've received it. It's fantastic. Better than what I thought !!!
Can't wait to offer her ;-)
Thanks for all your help and updates during the process.
I'll try to send a picture when she'll have it on her hand ;-)"
Ralf-Arnaud G., 2/12/2016
Absolutely gorgeous, thank you!!
"Oh my goodness is this the right diamond? It's huge! Absolutely gorgeous, thank you!! I can't even express how much I love my engagement ring and that you all were able to maintain the original ring. The necklace and my fiancé’s ring turned out beautiful as well!"
Lynsey G., 2/12/2016
"I just wanted to say I have no words to express how happy I am with quality craftsmanship that was put in to the engraving of this ring! Thank you to all involved with a job well done!"
Trey M., 1/28/2016
"Just received the ring and it looks fantastic! Fingers crossed my gf thinks the same :)
Thank you again for all of your help."
Josh B., 1/29/2016
They are also military friendly!
If you are considering deBebians, but are worried about a primarily online company, don't be, they're legit. Sam designed my engagement and wedding rings, and I live about 2 hours away, so I drove down there and met him. So he's a real person, has a real business, and their location is secure.
After not having been able to find the perfect wedding ring for over 2 years, I decided to email deBebians around Thanksgiving 2015. I thought, it's probably going to be too expensive, but what the heck, they offer free quotes. I made a detailed Google doc that I included the link to in my original email detailing rings that I liked for specific reasons, but I didn't actually like the whole ring.
Sam emailed me back with a general quote and it was BELOW budget! We already had the center stone as it is an heirloom from my husband's family, and Sam was great about making the time for me to come down and bring it to him. I didn't trust myself to to do the measurements of the stone correctly, and I felt better having him do it since he was going to design a ring for it. Sam was so great in person, we talked more about the design, he got all the info on the diamond, and I was glad I was able to take the diamond back home with me. I was real sure how my husband would feel about me leaving his family heirloom with a jeweler I just met lol. After exchanging a few ideas back and forth via email and the phone, the final rendering of my ring was done on the computer and emailed to me. I loved it already, just from the picture. We made a date for me to come back and have the diamond set about 2.5 weeks from the final CAD picture. My ring was ready as promised, my husband and I drove to LA, left the diamond with Sam, got breakfast, and in about an hour and a half, I had my beautiful lovely ring!
The beauty of my ring is all in the details. I'm not sure if it's really represented accurately in the pictures, but the scroll design was also hand engraved adding dimension and depth. The milgraining (beading) really gives it the vintage aspect I felt was appropriate considering the history of the center stone, yet the delicate double halo is something you see today. I also appreciated how my ring wasn't high profile. I asked for "medium" profile lol. I wanted to be able to see the detail in the ring but not accidentally stab the kids with it or knock it around on walls or something.
One of the things I really appreciated about Sam is he made me feel so much better about actually making a decision on a wedding ring. I had grown over the course of 2 years kind of dreading even talking about it. I had looked at thousands of new settings and vintage settings and saw very pretty ones, but nothing I really felt drawn to. No wonder my poor husband was worried about picking a ring I wouldn't like! Sam was super patient and was able to help me narrow down what I was even looking for, and the elements of particular styles I liked. He also was honest about what would and wouldn't look good, and assured me he would only make a ring that he liked too.
I have total faith in Sam and deBebians, would absolutely recommend them, and will definitely buy from them again. Oh, and something else I think is great customer service, deBebians provides free inspection, cleaning, and rhodium dipping. They are also military friendly!
I would also recommend looking at the educational portion of their website, it's very informative about terminology and such.
Thank you Sam and everyone in involved in the production of my ring! It's gorgeous, I love it, and Sam you were right, I DO get compliments on it all the time!
Christina C., 1/26/2016
well-designed, quality setting
"Excellent customer service!!!! I worked with Sam to create a custom Aquamarine anniversary ring and the results are stunning!! Sam always made a point to call along with his emails during the design process. This is my second deBebians ring and the settings are top quality. The craftsmanship and weight of both pieces I've purchased demonstrated this jeweler's ability to deliver true value - this is not a jeweler that cuts corners. I believe a well-designed, quality setting sets the tone for any type of jewelry and is what gives the appearance of a high-end piece. Sam also suggested extra faceting for my center Aqua and it really does give it that extra something special. Thanks deBebians!!!"
[Posted on The Knot, 1/15/2016]
"I just wanted to reach out and let you know how much I absolutely love the magnificent ring that you put together for me. It is even more incredible in person than it was in the picture. In my wildest dreams would I have thought that I could send a stone across the country and get it back looking so absolutely exquisite. After 22 years of wearing my previous engagement ring, your re design is something I will cherish for the rest of my life. This is by far the most beautiful piece of jewelry I've ever seen, let alone owned. I cannot thank you enough. Now to send you my wedding band to recreate. After all, next to the engagement ring, it can't even compare now. You're a jewelry genius!"
Elizabeth L., 1/16/2016
exactly what I envisioned
"I received the ring yesterday. It is absolutely perfect. It is exactly what I envisioned. She is going to flip when she gets it. I am sure we will be in touch soon to work on a wedding band. Thanks so much again for all of your help!"
Jarod P., 12/8/2016
Trustworthy, helpful, not overpriced
"I didn't know what to make of deBebians when I first looked them up. I decided to just swing by their Los Angeles store and see how it went. Sam was AWESOME. He was incredibly helpful and willing to work with our very short (2 week) timeline, and there was no hard sell. In fact, he spent as much time as we needed (even though he was hugely busy, given the holiday season) and didn't seem to care one way or another if we bought anything from him. In the end, they not only made me a custom ring, but did it 3 days quicker than needed and express shipped it to me. I cannot say anything bad about deBebians. They were incredibly good to me. Trustworthy, helpful, not overpriced, and making a quality product."
[Posted on The Knot, 1/10/2016]
Wow!!!!! Work of art
"Wow!!!!! Work of art, absolutely gorgeous!!! Thanks for your work on this. Looks like it did well on Instagram too. Well worth the wait. Thank you, thank you, thank you!!!!"
Kelly F., 1/13/2016
Sam, I can't thank you enough. My wedding band is absolutely gorgeous and perfect in every way. You truly brought my idea to life. Also, thank you for dealing with my nitpicking :) I'm looking forward to what else you will bring in the future for us.
So far, my fiancé have ordered an engagement ring, we just got my wedding band that was custom made, and now we are waiting for my fiancé’s wedding band that is based off a current design.
We couldn't be happier with the customer service and products this company gives us.
Hanh T., 12/4/2015
I can't stop looking at it.
"I am so happy with them I am sharing with everyone. My beautiful ring. I can't stop looking at it. I love it, it's beautiful made well and just as I ordered. Maggie emailed me and let me know the process of my ring. I even had the jeweler himself call me. I love this place. Why would you go to the store when you can get better the. You dreamed at a better price with no store markups. Love it. Thank you."
Shonda G., 11/06/2015
it looks perfect
"I wanted to let you know I received the ring successfully via FedEx last week and it looks perfect. Thanks again for everything you've done, I appreciate it and it's been a great experience working with you to make the ring and ultimately the proposal special.
Hope you have a Happy Thanksgiving!"
Chris B., 11/25/2015
I am in awe of my beautiful Morganite engagement ring.
I am in awe of my beautiful Morganite engagement ring. It is everything I have ever dreamed of and more and I owe it to you, Sam, for bringing my dreams into reality. Thank you for working so closely with me and my fiancé as we created this special ring through only a vision of what we wanted and a phone call you. The design you created, with the information I gave you during that first phone call, was perfect and you were right in every way on size, color and design. My fiancé and I (a little to his dismay) looked at thousands of rings, both in person and on the internet, before we found you by chance. I honestly never thought I would design, pay for, and trust someone I had never met before to create the ring I would wear for the rest of my life. But Sam, I am so happy I did!! I have never had a better experience with a company and each time I look down at my delicate, perfectly designed ring, I know we made the right decision in trusting you and deBebians. You and your company will forever be our family's first choice when we think jewelry. Thank you again so much for making my dream ring a reality.
Kimberly H., 10/23/2015
my fiancé loves it!
Very happy with Sam and Debebians! I found two rings online and had emailed Sam about making a custom one based on both. He gave me multiple custom quotes and answered all of my questions, he was a trooper - I had so many! He was very thorough in the emails and on the phone to clarify exactly what I wanted, the specs, price, timeframe, etc. They provided CAD renderings, suggested improvements, and delivered the ring on time and it was a quick turnaround time and they delivered as promised. I was a little nervous as I only had the CAD drawings and imagination of what it might look like. It looked fabulous, came in a nice box and my Fiancé loves it! They even resized the ring for free as it was a little big (not their fault). I feel like I received a nice custom ring and a very good price. I highly recommend them and did not have any issues.
Donny O., 10/21/2015
I just want to say thank you to you and everyone else at Debebians. The ring is absolutely beautiful and we are totally in love with it! Thank you for a great job.
Christian M., 9/21/2015
Just wanted you to see the finished product of the loose diamond you helped us purchase! We used my original ring and had a trusted local jeweler set the stone in. I was very satisfied with the result and was so happy with the diamond we purchased through you and Debebians. Thanks for all of your help!
Barbara V., 10/19/2015
compliments keep pouring in on my ring
It’s been about a month and the compliments keep pouring in on my ring. I've really enjoyed wearing it. I am very happy I re-styled it. I finally got around to writing up a review for deBebians. Sorry for the delay. I hope its ok with you. I give your company full marks on all categories.
Laurie B., 10/05/2015
the ring is a stunner
This review is WAY overdue! I had my heart set on a yellow diamond eternity wedding band and spent countless hours scouring the web for one. After contacting several jewelry stores in my hometown of Chicago and having zero luck on the web I happen to stumble upon Debebians on Instagram. After browsing the posted photos I jumped onto their website and there it was! I inquired about the ring through email first and also had several phone calls with Sam. He was wonderful and ensured I would be getting the absolute best deal and because he was a perfectionist I would be extremely happy. And he was right! The ring is a stunner and looks perfectly mismatched (that's the look I wanted) next to my solitaire engagement ring. Thank you to the entire staff and to Sam for making this experience so enjoyable!!
Lauren R., 9/25/2015
i have a happy fiancée!
Hi Sam, The ring was a hit. Thank you and deBebians for the help. I have a happy fiancée!
Carlos A., 8/26/2015
turned out great
I was just thinking I needed to send a thank you. The ring turned out great. I made the proposal on Sunday. She did say yes.
Robert L., 9/10/2015
design consultation and purchase process was seamless
I worked with deBebians on the custom design of my sapphire engagement ring. I was looking for a specific (read: rare) fancy sapphire for my center stone and they viewed over 100 stones from their suppliers to find the perfect one! Then they did a custom CAD design and sourced gorgeous side stones and pave diamonds for the shank. I live in a different state and the whole design consultation and purchase process was seamless. They provided images and videos of the design, stones and ring all throughout the process. They also spent a lot of time on the phone providing various options to stay within my budget.
This company is the real deal; they are true artisans and run a top notch business. The entire experience was outstanding as was the final design and engagement ring. And the quality to price ratio makes deBebians one of the best values available.
As a wedding photographer, and a customer for life, I will be sure to recommend deBebians to my own clients!
Yvonne D., 8/11/2015
i am 200% satisfied with the unbelievable ring
Prior to this, I spent a couple months searching around through local and online jewelers for an engagement ring to no avail. Finding the perfect ring is a daunting task. If you really do want the best for you and your partner then come to deBebians, AND ask for Olivia. She has been absolutely amazing from day one. I came to her asking question about a different diamond, and she found me better diamond that cost less. She helped walk me through everything, and was really accommodating to all of my pesky soon-to-be engaged boyfriend type of questions/requests. She even called me to ensure me my worries were normal and unnecessary. I am 200% satisfied with the unbelievable ring, but just as important I am beyond satisfied with the experience of finding/purchasing it as well. I am absolutely confident you will have the same experience with deBebians/Olivia.
David T., 8/14/2015
can not stop looking at my ring
My fiancé absolutely loves it and wants to thank you guys for doing such a beautiful job. The whole process from start finish was so easy and stress free. I absolutely love the energy at deBebians! You guys really know what you're doing and how to make a potentially stressful experience seamless. I have gotten so many compliments. Can not stop looking at my ring! It's truly the most beautiful thing I've ever seen and never thought I was going to be that girl who falls in love with her ring. Swoon. Thanks for checking in and for all your attentiveness to detail. I'm super excited to recommend you guys. Theresa P., 7/24/2015
it looks fantastic!
thrilled with the ring
I'm genuinely grateful.
I haven't even seen it yet but, based on the customer service I received alone, I will give my strongest endorsement to deBebians to any and everyone I know who is in the market for jewelry. From the very first e-mails and phone calls it was completely obvious that I was dealing with a completely higher echelon of people who "get it". This was especially glaring considering the refund problems I encountered with the other chain store after returning my original purchase. I could never thank you and those who had a hand in making this ring enough for the time, patience, effort and professionalism. It has been, simply, the best experience I've had of any type of purchase and I'm genuinely grateful.
I'm beyond excited to see the finished product and so anxious to finally propose to Sarah. Words cannot describe what this amazing woman has brought into my life so putting a quality ring on her finger will be one of, if not the most, joyous days of my life. Thank you very much for the assistance you provided to make this happen and if you and your family are ever on the East Coast and in search of a beach vacation our door is always open!
Thanks again and take care! - Greg W., 7/2/2015
You guys rock!!!
It looks amazing!!! You guys rock!!! Thank you for everything :) Wooooooohoooooooooo!!! Beth H., 7/6/2015
The ring looks beautiful.
I received the ring today. The ring looks beautiful. I'm sure she will be overly excited and I can't wait to capture her reaction later this week. Thanks again for your help!!! Best Regards, Dan P., 7/2/2015
The only thing I can really say about the experience is WOW!
I had the pleasure of working with Olivia during my whole engagement ring buying process. To be honest, I was nervous and fully expected this to be much like buying a car, painful. To my surprise, it was FAR from that. The only thing I can really say about the experience is WOW! Olivia was extremely responsive and attentive to my specifications and needs. She worked with me to find the perfect diamond...she even shipped several in from the East Coast to ensure that I was able to view all of my options in person. She showed me a side-by-side comparison of all of the diamonds that she hand selected for me during our in-person meeting. I selected one on the spot. Once I had the diamond and the setting selected...they immediately began making it for me. She kept me up to date on the whole process...sending me videos of the ring during different stages. Once I took delivery of the ring, I was floored. It exceeded my expectations. Needless to say, my then girlfriend is now my beautiful fiancée. She hasn't taken her eyes off of her ring in days. She is in love with it...and I have Olivia to thank. This was the best buying experience and I honestly can't thank Olivia and the deBebians team enough.
- Tyler K., 6/24/2015
deBebians took an idea that we had and made it into a stunning reality.
We had an amazing experience at deBebians in the jewelry district of Los Angeles. We worked with Sam who created exactly what we were looking for (and for a reasonable price too). He took an idea that we had and made it into a stunning reality. We were walked through each of the steps with excellent customer service, and I even got to review CAD drawings of my ring as it was being created! And even though I got to see the CAD drawings, they paled in comparison to how stunning my ring looked when Jeff finally asked me. The detail work they added (that was not in the CAD) brought my ring to life.
- Michelle C., 6/16/2015
sparkling all over the place
Kelly loves it! She was surprised and super excited. She is getting used to wearing a ring, let alone an engagement ring that is sparkling all over the place. Thank you! - Oscar G., 6/1/2015
most pleased and happy
Have you seen that woman smile all the way up to her eyes?!!?
OMG!!!! I received my ring and it is absolutely stunning!!! It is more than I had hoped for, it’s perfect!!! I am totally in love with it, I can’t stop staring at it!! Thank you so much for all your help! I will be contacting you soon to order my wedding band. Thank you, thank you, thank you!!! Cheers, Stacie L., 5/15/2015
Their pricing was fairly better compared to other online websites & shipping was fast.
I was very particular about the kind of ring setting I wanted and after searching for several months both in stores & online websites, I finally found the design I liked when I came across one of deBebians' engagement rings on YouTube. I contacted them & Olivia was very informative, patient & nice about what I was talking/describing about the kind of ring setting I wanted. Then Sam contacted me & he brought my vision of the ring into life! He understood exactly what I wanted and made an effort to really get my final approval before it went into production. I was afraid how the ring was going to look as I had made some customization to it and sometimes what you imagined may not necessarily turn out that way. But when I got my ring, I was one very satisfied customer! :) Their pricing was fairly better compared to other online websites & shipping was fast.
- Bishnu P., 5/7/2015
I'm super happy with the results.
Thank you for the beautiful ring. By far more than I expected. But most importantly, my soon to be wife loved it. She tells me that it's exactly what she would have picked. Sam, you were right about the Rose Gold. It's the new trend metal for engagement ring Thank you both. I'm super happy with the results. - Mario L., 5/7/2015
it's very beautiful
Got my ring yesterday and it's very beautiful. Can't wait to wear it in 18 days. Lol Thank you again for all your help. Also please tell Sam thank you too!!! - Julia C., 4/22/2015
couldn't be any more satisfied
We just received Lindsey's engagement ring along with her wedding band yesterday, both look amazing. The engagement ring looks as good as it did when I first got it, she couldn't be any more pleased. And the wedding band is gorgeous, I even caught her wearing it last night, I had to tell her she'll need to wait 5 more weeks :) Thanks again for your help, you do amazing work there and we couldn't be any more satisfied with how the rings came out.
- Steve and Lindsey, 4/14/2015
really impressed with the service and the quality of the ring
Thank you deBebians especially Maggie for my Gorgeous ring!!! My husband and I was really impressed with the service and the quality of the ring. I was a little skeptical about ordering jewelry online especially my wedding ring and not being able to see it physically but with the help of Maggie I gained confidence. Thank you again Maggie for answering all of our questions and listening no matter how many times my husband would call :). I was very specific and detailed with what I wanted and everything was customized to my liking. The diamond you chose for us was a perfect fit. Thank you so much again!! - Nachelle B., 4/10/2015
a customer for life
I ordered a mother's ring and it arrived today, on time. I just have to tell everyone how stunning it is. The birthstones are super rich with radiant color, they're much bigger than I thought they'd be and they just sparkle. The quality is amazing. The staff was professional, prompt, and polite. They exceeded my expectations and were a joy to do business with. Thank you deBebians, I will be a customer for life. - April A., 3/20/2015
loyal and deeply appreciative clients for life!
It's gorgeous and Gail loves it. Fits beautifully and is plenty big :) The earrings are also the best, so we have a well decorated girl up here! You guys are wonderful and you have loyal and deeply appreciative clients for life! Thank you and take care. - Mike R., 3/20/2015
could be sold for almost twice
We have a family friend that is in the jewel trade. He told us that the diamond we bought could be sold for almost twice the price if we bought it retail.
[Posted on The Knot, 3/18/2015]
Your focus was for my ring to be beautiful and it is!!!
I'm happy to let you know that Sebastian and I are now engaged and actively planning a wedding for March of next year. I had to let you know that my ring is stunning and I am so grateful for your help. The fact that you recommended different stones, some less expensive than what I had picked, speaks volumes about your integrity and dedication to your craft. Your focus was for my ring to be beautiful and it is!!!
- LaKita S., 3/12/2015
Just wanted to send a quick note to let you know we are FINALLY engaged! :) The ring is absolutely gorgeous. It's timeless, classic, vintage and modern all at the same time. It's PERFECTION. I've gotten so many compliments on it, it's unbelievable. Your guidance and expertise was spot on and I cannot thank you enough. You took the image I had in my head and made it a reality. I will have to send along some pictures soon! :) Thank you again, from the bottom of my heart!!! Tanya D., 3/6/2015
This is by far the best experience I ever had with a diamond seller.
I will start my review by saying that I am a very happy and satisfied customer of deBebians. My fiancée and I have been looking for the perfect ring for quite a while. When we came across deBebians website and found the Halo Pave Engagement Ring, we immediately knew that was the one. I contacted an agent who was very helpful and tolerant of my many questions. I have never been to USA before and I was going to order the ring online and have it shipped to my country. I was a bit worried at first but once I wired the money and they started manufacturing process and I started receiving the progress through emails I was relieved. The ring took 10 days to manufacture along with my titanium band and it took 10 more days to arrive. I can't describe how beautiful the ring is. It is just amazing!! The manufacturing quality, the fancy packaging, everything was perfect. I was very satisfied and pleased that a couple of weeks after I purchased the ring I ordered a matching diamond wedding band for my fiancée and they even gave me a returning customer discount. This is by far the best experience I ever had with a diamond seller. I absolutely recommend deBebians to everyone, they sure help make our beginnings amazing :D:D. - Amr A., 2/23/2015
Hands down the best customer service I have come across online
Sam (the head designer) was an absolute pleasure to work with. Hands down the best customer service I have come across online. I originally placed an order for the U-shaped prong eternity band and after Sam saw my comments in my order he immediately reached out to me. He felt that in order to get the "bubbly" look I wanted he offered to design a custom ring. He designed and turned the ring around in about a week (impressive). The ring turned out beautiful, each diamond is showcased in the ring and has that bubbly look we chatted about. I would highly recommend working with Sam for your jewelry needs. He goes above and beyond. He even mentioned that the ring he designed will likely be a new ring on the website soon! :-) - Meg, 2/24/2015
She couldn't be happier!
She said yes! Won't be returning the ring :) She had never heard or seen the asscher cut until now and she absolutely loves the ring, the center stone, etc. She couldn't be happier! Thanks so much for everything and all the help. When the day comes, we're probably going to get the matching band for her as I showed it to her on your website and she really likes it too. We'll be sure to contact you then. So... until that day... thank you again for putting up with me, my questions, etc. I appreciate it very much and I will definitely refer people to you all! You've been fantastic! - Kris F., 2/5/2015
I am thrilled.
My ring is beautiful and perfect! I am thrilled. Thank you for all your assistance.
- Best, Keenan, 2/12/2015
can't say enough about how great they are!
After many weeks of searching online, contacting diamond professionals and other reputable jewelers, I found the ring I wanted on deBebians. Maggie immediately emailed back with answers and help to all my questions. She then had Sam (jewelry designer) call me and he talked and counseled with me for an hour on the phone. Super knowledgeable and willing to work to make my ring exactly as I wanted. He had wonderful ideas to give me many options and inspiration. I plan to give them much more business and can't say enough about how great they are!
[Posted on The Knot, 2/14/2015]
blown away by the quality and customer service from deBebians
Over the years, we have purchased an engagement ring, wedding band, anniversary band and diamond earrings from deBebians, so we knew exactly where we wanted my "push present" to come from. Once again, we have been completely blown away by the quality and customer service from deBebians. From start to finish, everything went so smoothly. I've received so many compliments on my ring. It is absolutely gorgeous! Even my son can't stop staring at it! deBebians, as always, you've knocked it out of the park. Thank you! - Jennifer H., 2/3/2015
Oh Em Gee!!! STUNNING!!
Oh Em Gee!!! STUNNING!! The ring is beyond gorgeous! Thank you both for you efforts, help, guidance and counsel! I love it and love how the trellis turned out - the diamonds are beautiful - wow wow wow! Thank you! Jenny N., 1/30/2015
I have been waiting for years to buy my wife diamond stud earrings but I knew I wanted to wait till I could afford something I was going to be happy with for years to come. What better occasion than a 40th birthday you only get to do it once. I called Maggie to talk about the options and she was not only extremely informative on every aspect of the diamond world but so kind and patient with my questions. Once we set a budget we narrowed down the options based on what I thought I wanted. I really loved in the end we focused more on the quality of the diamond than the size. When the earrings arrived I could not have been happier as they were absolutely brilliant and the quality was shining right back at me. My wife had no idea and the only thing that outshined the diamonds was the smile on her face when she opened the beautiful box. A huge thanks to Maggie and the deBebians team! - Doug B., 1/13/2015
Great experience! - Jennifer L., 1/6/2015
Thanks again for all your help!
I was so excited to receive the piece. Thanks again for all your help! - Nathan C., 1/5/2015
It simply looks amazing.
I mounted the diamond on the ring. It simply looks amazing. The jeweler in Boston was simply amazed by the ring. I am sure she is going to love this, so thank you so much for making this ring a reality for me. I attached some photos of the ring and I will send you some photos when I propose. Thanks, Larry A., 12/14/2014
The earrings are amazing!!!!
it's very beautiful
The ring came yesterday - it's very beautiful and we are quite pleased. Thank You, Greg S., 12/24/2014
I'm in love!!! Crazy, wonderful love, they are so spectacular!!!!!!!!
Sam - I'm in love!!! Crazy, wonderful love, they are so spectacular!!!!!!!! Jason woke me up to see it. I'm happy to be woken up at 5am Sunday morning for something so amazing! You have truly made my dream a reality, my vision has come to life - I couldn't be happier! Now I just hope my finger is big enough to hold all of this gloriousness!!!
Thank you for all of your hard work, time, care and personal touches, I couldn't have wished for a more fantastic engagement and wedding ring to represent my union, love and new exciting life with Jason. It's breathtaking!
You are a creative genius! Thank you for everything, and for holding my hand in the decision making process - all the way from Australia to make these gorgeous masterpieces! You're the greatest jeweler, and such a wonderful person. Thank you Sam, thank you. - Emma, 12/13/2014
it is GORGEOUS!!!
I just got my ring and it is GORGEOUS!!! I love it! Thanks and happy holidays! - Chad, 12/19/2014
my dream ring
Thank you Sam for all your hard work!!! This is the progression of my dream ring from inception to reality!!! We couldn't have done all this without y'all!!! We couldn't be happier! - Kyleigh & Mike, 12/10/2014
beyond thrilled with my ring
I finally got engaged and the ring is AMAZING!!!!! I just cried when I saw it...happy tears of course! ;) It was sooooo Beautiful! Thank you for all of the time and detail you put into creating my perfect dream ring! Every suggestion and final detail turned out perfect! I really appreciated how you walked me through each step of the process and remained patient through my in-decisiveness :) I am beyond thrilled with my ring and will be forever grateful! Thank You, Thank You, Thank You!! Appreciative, Jessica, 11/12/2014
SO BRIGHT AND SPARKLY!
I got my 'package'. It is SO BRIGHT AND SPARKLY! Thank you! - Laurie, 11/13/2014
Definitely impressed with your company and the way you conduct business
Thank you so much for your assistance with the ring. I will definitely contact you when I get ready to purchase a center stone and take into consideration what you have to offer at the time. I couldn't be happier with the way you have handled this and the advice you have given. Definitely impressed with your company and the way you conduct business. Thank you again. - Charles E., 11/5/2014
such a wonderful experience
Jarrett and I would like to thank you for everything! I love the ring so muchhhhhh, it is perfect!!!! He got it just in time to surprise me with a Halloween TREAT. I would love to review you guys, we had such a wonderful experience. Thank you again. - Tiffani P., 11/6/2014
the PERFECT ring
When my fiancé and I were discussing getting my engagement ring, I was skeptical we'd be able to find something truly unique and stunning within a reasonable cost. Well, he proposed to me with the PERFECT ring and didn't go over budget! He not only found great quality and service with the deBebians team, he was able to put special unique creativity into the ring which is exactly "me". My fiancé can be a bit of a perfectionist, but Maggie was super patient and filled with knowledge and great ideas that made the process smooth and easy. I will definitely recommend them to anyone shopping for rings and can't wait to order our wedding bands from them too! - Mia S., 10/31/2014
Received it today and I am very pleased with the purchase!! Thank you for all your help. A very happy customer - Christopher R., 11/6/2014
I am completely satisfied with my purchase. My husband love it and it was a perfect fit. Thank you so much!!! - Ivette N., 11/3/2014
A perfect ring, beautiful quality and excellent service.
I purchased a "Mother's Ring" with five stones in white gold for my mother's birthday. Wow! It was lovely! Each stone was true to birthstone color and so beautiful in a white gold setting. What was a huge surprise was that I had made a note of the date and occasion and deBebians expedited the shipping on their own to reach me in time. I gave it to my mother to take with her on her holiday trip just in time and she loved it! She said she will never take it off. And all those around her loved the ring, too, taking a video of her opening the box as a souvenir. Thank you deBebians!!! You made my mother's "decade" birthday very special. A perfect ring, beautiful quality and excellent service. - Carolyn Z., 10/7/2014
quick, easy and perfect!
Thank you so much to Maggie for your help throughout this process. I had a very specific ring in mind and couldn't find it anywhere online or in stores. I was referred to deBebians and was so surprised to find a ring similar in style. A few tweaks to color, size and style and it was exactly what I wanted. The ring is the perfect simple, beautiful, timeless, everyday ring perfect for my 10 year wedding anniversary and perfect for me! Thanks for all of your help in making this last minute purchase, quick, easy and perfect! - Lila S., 9/29/2014
I really like it
I got the ring and it’s beautiful!!! Thanks so much!!! - Pang R., 9/25/2014
The ring is awesome!
The ring is awesome! I have been wanting to thank you and let you know how much I appreciate your help. I am really impressed with everything and really glad that I took your terrific advice! I will keep you posted on how it goes. Thanks again! - Garrett W., 9/24/2014
I love, love, love it!
OMG!!!!! This is the most beautiful and stunning ring I have ever seen. It fits perfectly and I love, love, love it! Thank you so much for all the rings and effort you spent making this the perfect ring for me. You could not have made it any more beautiful or perfect! Thank you, Olivia, for finding such a gorgeous diamond to really make this a ring you can't stop admiring! You are the best!!! - Susan, 9/5/2014
how wonderful this company is
I just received my cushion cut wedding band for the second time and I could not be any happier! It is perfect, I cannot thank you all enough for being so helpful in achieving exactly what I wanted! I definitely plan to spread the word to friends about how wonderful this company is and even more so for future purchases for my fiancé and I. THANK YOU! :) - Hannah W., 8/28/2014
she absolutely loved the ring
I popped the question, she said yes!!! And she absolutely loved the ring! The genuine smile, joy, and surprise made everything well worth it. I appreciate all the assistance and help you've given me. I also appreciate the constant communication through the entire process as well. Thanks so much, again, for everything - Derek K., 9/14/2014
It was perfect!
It was perfect! Thank you so very much for all the help. - Craig P., 9/10/2014
exactly as I envisioned
I received my wedding bands yesterday and they are beautiful. I am very picky and worked with Olivia and Sam to make sure they came out exactly as I envisioned. They helped guide me through the decision making process including stone size, metal, band thickness, etc. and were very helpful! I love the way the rings turned out and I am excited to wear them! - Sarah J., 8/28/2014
I wouldn't shop anywhere else!
Very pleased with the diamond earrings that I recently purchased for my niece, with Olivia's help. She found the perfect stones, and suggested putting them in a gold bezel, so they would look even larger. In addition, the bezel will fit in a diamond halo, if my niece decides to get one later. Olivia is amazing, and I have recommended her to many of my friends. She is a certified gemologist, so I felt very confident that she would do a good job! She is like a "personal shopper" when it comes to buying jewelry. She kept me informed every step of the way. I wouldn't shop anywhere else! Thanks, Olivia! - JoAnn, 8/27/2014
I adore it :)
She has not stopped talking about how elegant it look
Wanted to inform you I proposed to my now fiancé last weekend and she absolutely loves the ring!!! She has not stopped talking about how elegant it looks and is exactly what she had in mind. I have attached a photo that I think will bring a smile to your face. I cannot thank you enough for your help! Sincere Regards, Nick C., 8/4/2014
surpassed our expectations
deBebians worked first with my fiancé to design a custom engagement ring and then with me to design a custom band for the ring. They (Sam specifically is really fantastic) are very helpful and the pricing is fair. They will listen to what you want and help you decide on a style, then they will create a CAD design for you so you can see the 3D image before it goes into production, and you can make any last tweaks to get it perfect. They ship fast and secure, both pieces they made for our wedding really surpassed our expectations. - Kayla M., 8/4/2014
it was a great experience
I hardly ever write any reviews and for full disclosure, they asked me to write a review for them, but given the fantastic experience I had--I'm gladly doing it! After my fiancé told me she wanted an emerald cut style ring, I looked at almost all the major stores looking for one. After looking forever, I finally found a design that I liked but it involved flying to New York to have it custom made. I sent Sam a picture of the ring and some subtle changes I had in mind. He sent me a CAD drawing the following day that was beautiful. They were always available on the phone and spent so much time with me to make the ring of my dreams. I can't thank Sam and Olivia enough over there. Within 2 weeks, the ring was at my home which is amazing. Overall, it was a great experience and if I ever had to get another engagement ring (..jk), I would definitely go with Sam again. - Tony C., 8/2/2014
It is absolutely beautiful. I mean genuinely breathtaking! She loves it, I love it, and everyone that has seen it has had a jaw dropping reaction. The design, quality, center stone, everything, turned out perfect! I think you and Sam both caught on to how particular I am, and how specific the design and quality that I wanted for Paige was, and you both nailed it. I've told a few people already about my experience and how great you both were through this whole process, and it's only been one day! Ha. Would love to put a review together online for you guys! Again, can't say enough about how perfect it turned out! With the high grade center stone and the beautiful accent stones, it really pops and has so much fire. Especially when it catches any light! Thank you both again for your help and patience through everything! - Brandon T., 7/29/2014
The craftsmanship was impeccable.
I forgot to tell you the jeweler at Robbins Brothers was beyond impressed with the ring. The craftsmanship was impeccable. The metal weight is substantially more than what they would create. The initial in the cathedral is a very special touch. He asked who manufactured the ring and I said deBebians. The girl that came out to help us next was one of the custom designers and she asked if we lived in Beverly Hills and we said no, we're from AZ. She said oh but your ring is from Los Angeles? I said, yes. I explained the process and she said she couldn't believe that because they would never be able to create this piece from phone conversations and without a wax mold approval. She said you are very talented. So, kudos to you Mr. Sam! :) - Brenda L., 7/28/2014
I loved knowing I was working with diamond experts instead of a 'salesperson'
I am thrilled with the diamond eternity ring deBebians made for me! Maggie, Sam and Olivia (all graduate GIA gemologists) assisted me and I loved knowing I was working with diamond experts instead of a 'salesperson'. They genuinely care about design and quality and I'm confident they can design any ring you might have in mind. In fact, I think they thrive on it.
Since we bought the ring online, I double checked deBebians' appraisal and hired an independent appraiser (also a GIA graduate gemologist, a top appraiser) to appraise the ring. As I sat in her office, she kept saying (while looking at the ring under a microscope) "Oh, I really like this ring...beautiful stones.....very well made...diamonds are perfectly matched and that's unusual for an eternity ring...can't believe you bought this online....you paid how much?....wow, great deal....you will be so happy wearing this ring for many years..." etc. This is exactly what you want to hear when you blindly buy a large ticket item online.
deBebians is now my official jeweler and I plan to buy more items throughout the years and refer them to my friends. They are honest, creative, and committed to quality. Plus, the prices are excellent. Dealing directly with the people manufacturing the ring will always save you money so deBebians is a wonderful choice as a designer and manufacturer.
Prior to discovering them, I researched other jewelry manufacturing companies. deBebians beat all of them on price, design capabilities, and delivery time! Plus, you get the feeling you're working with friends since they are genuinely nice people and offer a 30 day return policy, to ensure you are thrilled with your purchase.
I rarely write reviews but I wanted to write one for this company since I'm so pleased with the purchase and want more people to know about this gem of a jeweler! They ARE the best. - Kristin T., 7/14/2014
my fiancée's ring is stunning
My fiancée's ring is stunning, I bought it from deBebians after my friend bought his engagement ring from there, it was cheaper to get it made in the US, however there is an import TAX which is 20%. I am extremely pleased with the service I received from deBebians. Maggie was great and very helpful tailoring timings to my needs as I'm away a lot with work. All in all I recommend them to all of my friends. Thank you again. - Stuart R., 7/21/2014
my wife loves it.
The ring came out great, my wife loves it. It's gotten many comments from her girlfriends who notice it immediately. Thanks for your help, and for making a beautiful ring that arrived exactly on time for the anniversary. Best regards, Nathan, 7/15/2014
very nice craftsmanship
Tk you!!! Ring is perfect! Great job very nice craftsmanship - Vinny V., 7/13/2014
we get compliments on it all the time
I wear my ring with great pride!!!
I have been wearing a solitaire princess cut engagement ring for many years. I wanted to upgrade my setting in celebration of my 12th wedding anniversary. I searched several jewelry companies and landed on deBebians.com. I saw that they had a great collection of engagement ring settings. The prices were affordable and I could get a setting customized to fit my center stone. The order process was very easy. The deBebians company provided excellent customer service and follow-up. I was kept abreast of every step of the process. And all my inquiries were responded to in a prompt manner. I received my ring yesterday and I love it!!! I would recommend this company to anyone seeking quality jewelry at a very affordable price, compared to other jewelers. Thank you so much deBebians. I wear my ring with great pride!!! - Happy Charlotte, NC Customer, 6/27/2014
Thank you so much! She absolutely loves it and I am more than happy with not only the ring but the service you and Olivia have provided me. It arrived before it was promised and looks incredible! I will not only return for the band but will highly recommend you guys to others! - Chris J., 6/26/2014
The ring is truly beautiful
Thank you for all your help. The ring is truly beautiful and I love it. I'm sure she will love it too. I have to say I read reviews for all the companies I was considering and you had amazing reviews. Lucky for me you also had her favorite ring because the entire experience was easy, stress free and the end result is gorgeous. Thank you, Amber D., 6/5/2014
Customer service is tops and the ring is even prettier than the picture.
the perfect wedding gift
I cannot believe the amount of compliments I received on the ring.
Received the ring yesterday at around 3 pm. It does look beautiful. The stone and halo look amazing!! Thank you for all your help with everything. Thanks, Matt, 5/15/2014
(Update) This week has been a whirlwind. I proposed on Monday night and have not had a chance to get back to you. Everything that you and Sam said was true. The ring does look big on her finger, the outside diamonds look beautiful and it fits! I cannot believe the amount of compliments I received on the ring. Anyone who saw it absolutely loved it and made it known. Some of these people are not easily impressed. Most importantly, my fiancé loves it. I wanted to take a couple moments just to express my gratitude to both you and Sam. You did an amazing job! Thank you for your patience and taking me through the process. Most importantly thank you for the finished product. It is absolutely beautiful. I would not change a thing. Thanks again for everything! With gratitude, Matt G., 5/23/2014
She won’t take it off.
Brittany absolutely loves her ring. Her original wedding ring is now in the safe. We think it is beautiful. I attached a picture of Britt wearing it with our daughter. She won’t take it off. Again, thank you, and we will contact you in the future for any type of inquiries. It’s always a little scary purchasing items like this without seeing it first, but you made it very easy. Best regards, Kenny M., 4/14/2014
It is so pretty!
I just received the ring! It is so pretty! Thank you so much for your wonderful service, I look forward to shopping with you in the future:) Sincerely, Derek P., 5/8/2014
I couldn't be more happy.
I can't thank you and deBebians enough for the service and product you provided me. The ring turned out to be as amazing as I had hoped for, and my fiancé (Elinor) could not have been more happy with it. I appreciate all the effort you and others at deBebians made to get the ring finished on time following the mishap with the first setting. Timing was everything for me, because my plan was to propose while we were away on a ski trip in northern New Hampshire, where I grew up. Aside from getting the ring manufactured on time, the other greatest variable in my plan was the weather at Cannon Mountain, where we were skiing and where I planned to propose. But, neither variable was problematic, as the ring was finished on time and the weather at Cannon could not have been much nicer. I proposed at the summit of the mountain, as planned. See below! Thanks again for everything, I couldn't be more happy. Sincerely, Steve B., 2/24/2014
WE'RE ENGAGED!!!!! lol First of all, we want to thank you for being so patient and searching for the perfect center stone. I appreciate your attention to detail and your customer service. You were truly awesome to work with. The ring is mesmerizing and more beautiful than I thought it would be. We are so happy with it <3 -="" grette="" b="" 3="" 26="" 2014="" div="">
couldn't have gone better !
Top of the rock just after sunset and all went perfectly she was very very happy the ring looks and fits perfectly you have 2 extremely happy customers ;) couldn't have gone better ! Many many thanks, Pete S., 2/15/2014
coworkers are in awe every time they see it
My fiancé, Ziad, and I just what to thank you and your team for your exceptional service. He proposed the day after we got the ring and it's even more beautiful than I expected. My family, friends, and coworkers are in awe every time they see it. Please let Sam know that he was absolutely right about letting the diamond stand out just a little bit. And please tell Maggie I said thanks for helping me through this whole process. And major thanks to you, Olivia, for finding me this gorgeous diamond. - Naira & Ziad A., 2/11/14
she said yes!
It has been a while since we last talked but I just wanted to say thank you for your help with my ring last year. I proposed to Julie in September and she said yes! Thanks! - Patrick A., 1/21/14
WOW we got our rings today and they are beautiful!!! Thanks again we will definitely be in touch!! Take care, Mike & Rory M., 1/17/14
I'm extremely happy I found deBebians
I wanted to personally thank you for making my engagement ring. I did not see it until after the center stone was placed. It's beautiful... Still haven't decided if I'm going to wear a wedding band or just wear the ring alone. Either way, I'm extremely happy I found deBebians... Thank you, Amanda T., 1/13/2014
She absolutely loved the ring!
she LOVES the ring
I just wanted to say thank you for all your help! I proposed a few weeks ago and she LOVES the ring. I had you make the double halo with pear cut in case you don't remember me. Anyway, I just wanted to say thank you again, and let you know how much Lindsay loves her ring! Not to mention all of the compliments she receives. Sorry if I tortured you and I really appreciate everything you did! Merry Christmas and Happy New Year. Thanks again, Mike F., 12/19/13
Extremely impressed, overwhelmed with the beauty of my new ring!
Extremely impressed, overwhelmed with the beauty of my new ring! Olivia was wonderful to work with & she helped find me the most beautiful diamond that would look best in the pave ring I choose. I would highly recommend & plan on getting a custom wedding band to match!!! I would highly recommend them to anyone & everyone! I can't quit looking at my ring ;•) Thanks again! - April C., 12/19/13
I truly appreciate it!
WOW! I received the ring yesterday and it is beyond amazing. You guys truly met my expectations in every way possible. I am SOO happy I chose to get a custom ring from deBebians and I will certainly be a lifelong customer. Not only is this ring beautiful but it is REALLY durable compared to others I have tried on in the store. It looks so perfect with my engagement ring, and I included a picture for you guys to see it in action. :) Thank you so much for working so closely with me to make exactly what I wanted. I truly appreciate it! - Jennie F., 11/30/13
she was so surprised
OMG!!! The ring is stunning!
OMG!!! The ring is stunning and the video is awesome!!! I can hardly wait to see the ring in person!!! I can't thank you all enough for the over-the-top, outstanding customer service you've provided to me!!! Patrick is so very happy that the ring is coming today!!! He's changed his proposal idea so many different times but is thrilled that he doesn't have to worry about the ring getting here on time!!! I'll send pictures after he proposes!!! Thanks a million!!! Please share with Sam and Maggie!!! Have a great weekend!!! 😊 - Jennifer H., 10/18/13
she was absolutely shocked
I want to extend my gratitude for all of your help making a beautiful ring and in turn making the proposal a success. She was absolutely shocked when I did it at dinner on Saturday night. She has gotten nothing but compliments about the ring and has said herself it is "perfect", and it absolutely is breathtaking!! I couldn't be happier, thank you!! We're both incredibly happy and very excited!!! - Steve R., 10/14/13
It looks fantastic!!!
I picked up the ring on Monday. It looks fantastic!!! Thank you so much for your help! - Mike G., 10/30/13
The earrings are BEAUTIFUL!
I got the package! The earrings are BEAUTIFUL! I hope to wear them in good health! Thanks so much for your guidance and support. All the best, Laurie, 10/18/13
absolutely stunning and I am in tears
The ring is absolutely stunning and I am in tears..... We were right, it fits perfectly with the half eternity. Thank you for all of your help and care.... so appreciated........ Many blessings, Suzy, 10/18/13
She was speechless
I got the ring. And it is beautiful!!! I am so thankful on such a great job you did!! I ended up giving it to her yesterday. I couldn't wait lol. I had the ring on a gold chain around 14 month old daughter's neck. She was speechless. Thanks so much. You are the best! - David H., 10/7/2013
she's a happy camper
Just wanted to let you know that the proposal went as planned and she loved the ring. It couldn't have been more perfect (her exact words) it fit perfect and well she pretty much burst into tears. In the pictures as you can see we were in a photo-booth at the LA County Fair and she had no idea. While taking pictures she said to take a kissing picture and so I took the ring out and she didn't know until she opened her eyes and saw what I was holding on my hand. It was perfect because we were able to capture the moment as she opened the box and got to see the ring. After that she lost it lol. Just thought I'd let you know how it went and that she's a happy camper. Thank you very much for all your help and making this happen for us. I will stay in touch for her wedding band. - Willmar L., 9/30/13
I just wanted to let you know how much I love the xoxo necklace. Thanks so much for the awesome item. I will order more pieces from you for sure in the future. Thank you. - Van A. N., 10/3/13
Love my rose gold halo engagement ring
Love my rose gold halo engagement ring! Thank you Sam for customizing it a bit for me and Maggie for the recommendation! - Krissy N., 9/27/13
TWO Thumbs Up for a job well done!
I just want to say what a pleasure it was working with Olivia at deBebians. She gave me suggestions on the engagement ring and it came out GORGEOUS. I was very nervous buying over the Internet without looking at it first, but Olivia made me feel very comfortable and re-assured me it would turn out great. It arrived today and let me tell you it looks AWESOME. We both worked together on making a custom engraved engagement ring and matching band. She was very easy to work with and not pushy at all. I would refer this jeweler and Olivia to any one of my friends. TWO Thumbs Up for a job well done! - Dan R., 9/5/13
I couldn't be happier with the results!
I wanted to thank you for the beautiful wedding band! It came out better than I even imagined it would. It is such a complement to my beautiful engagement ring (that you all did perfect on as well). I really appreciated your communication through the process and I couldn't be happier with the results! Thanks so much for everything. - Laura B., 9/20/13
The ring is absolutely incredible!!!
it is absolutely the most beautiful ring I could ask for!
Thank you for checking in ... it is absolutely the most beautiful ring I could ask for! Thank you so much for your help. I'll be contacting you later for suggestions on a matching wedding band :) Sincerely, Hailey B., 9/6/13
My fiancée loves the ring!!
The ring looks amazing and arrived a day ahead of schedule. I was able to propose on Saturday before I left. My fiancée loves the ring!! Thank you so much for all of your help in getting the perfect ring delivered in time before my trip! Everyone who sees the ring tells her they've never seen one quite like it. Thank you so much! - Daniel S., 8/23/13
All I can say is WOW
All I can say is WOW. If you need any jewelry, deBebians is the place to go. I worked with Sam and Olivia, and they were both patient, creative, resourceful, and altogether amazing. They helped me find a new stone for my engagement ring and searched the country to find matching side stones. We re-designed my ring, and in less than 2 weeks, I had a new bauble on my hand. I can't stop looking at my finger. I will definitely be back to purchase more jewelry with deBebians. - J. C. F., 8/6/13
impressed with the quality of your work
Thank you so much for helping me with purchasing the engagement ring. It is absolutely beautiful and I could not be happier. I had the stone set today and the jeweler was very impressed with the quality of your work. It was a pleasure dealing with you both and I will definitely recommend you to everyone I know. Thanks again!! - Demitrios T., 8/16/13
The ring is excellent, the customer service is very much helpful and responds right away.
Just yesterday my wife and myself have received the 30 anniversary wedding ring. The ring is excellent, the customer service is very much helpful and responds right away. The ring was shipped on time and arrived on time. Thank you very much to all! - Vadim V., 8/15/13
I am a new lifelong customer and your number one fan!
Thank you so much, Maggie, for your grand efforts in getting my wife's ring here on time ... the surprise went off smoothly and she absolutely LOVES THE RING ... I do too. The biggest jewel in this whole deal is YOU ... thank you, thank you ... I am a new lifelong customer and your number one fan. - Barry G., 8/5/13
a great price for exactly what I wanted
I received my ring today, 1 day ahead of schedule :-) . In terms of size and appearance it is everything I wanted, and I loved the wooden box you sent. (Your shipping people also sure do know how to disguise a ring box and package it securely!). I am very happy with my order so far. I really want to thank you guys for your customer service. After I spent some time looking at rings, I got into my head a very clear idea of exactly what I wanted. I found a number of online stores that sold patterns similar to what I wanted, but for much more than I ended up paying. Many of the online stores I found that otherwise have great prices would have charged a lot for customization to change their design to what I had in mind, and the turnaround time would have been too late for my wedding. I got a quote from a brick-and mortar store that was about twice what I ended up paying. You guys quoted me a great price for exactly what I wanted, and said you could get it to me soon enough to have for my wedding. From the quote through the order and shipment I felt very comfortable working with you guys, because you answered my questions, sent me emails confirming what we talked about on the phone, confirmed my shipping address, etc. Thanks! Elisabeth P., 7/31/2013
I can't stop admiring my ring and I get constant compliments on how sparkly and beautiful it is.
I worked with Maggie at deBebians to order my 15 year anniversary ring. It was important to me to have a ring that would go with my antique engagement ring. I shopped around at jewelry stores in my area so I knew exactly what size and style I wanted and was able to get it at deBebians for a much better price then anywhere around me. I was a little nervous at first to order an expensive piece of jewelry online, but I read the reviews and Maggie was so nice to work with that I went for it. So happy I did and I will definitely recommend and use them again. I can't stop admiring my ring and I get constant compliments on how sparkly and beautiful it is. - Sharon M., 7/28/2013
better than I hoped
I ordered a mens wedding band. I called from Ohio and over the phone they made the custom changes I wanted with no extra charge. The ring came the day it was promised and it looked better than I hoped. Best part was I saved at least $750!! - C. C., 7/11/2013
We are SO happy with them
Wanted to thank you for all your help the past few months as we picked out our engagement rings! Chris proposed on Saturday in front of family and friends and I surprised her as well with her ring! We are SO happy with them, I cannot stop staring at it ;) Thanks again! We will be in touch when its time to buy our wedding rings for sure! - Lauren R., 7/8/2013
My ring is so amazing!
My ring is so amazing! Sam hit the nail on the head with this one. He managed to make the ring exactly what I wanted and searched for over a year to find! I am so thankful I found your company on the WeddingWire.com! I literally jumped up and down when I saw it for the first time. It was like my husband proposed all over again :) Thanks again. Very happy customer - Jaime T., 7/7/2013
I finally have my dream ring!!!
I just received the ring, and it is so white and sparkly. I finally have my dream ring!!! I now have that feeling that I have been waiting for, when I saw it I knew it was well worth the wait definitely a little teary eyed ...
Thank you for all your help. I appreciate it so much and I honestly couldn't be happier and I am so beyond excited to show this stunn stunnna off :) !
Again hands down the best customer service I have ever experienced in my life, and I know I was rather difficult :) You and the entire company went above and beyond to help even with my rather small budget in comparison to others and I still received the same service which is amazing! Thank you - Jess M., 7/3/2013
the customer service and quality is top-notch
I have ordered three rings from deBebians, and they are great. The customer service and quality is top-notch, and prices are INCREDIBLY competitive. In fact, I have not seen any comparable jewelry priced even remotely as low as deBebians. They manufacture nearly all of the jewelry on their website, so if you like parts of some thing or another, they can custom make a new design for you, with a turnaround time of 5-10 days (not 4-8 weeks like most jewelry stores).
I strongly urge you to try them out in the future. You will end up with a lower cost piece that has more stones of a higher quality than you would have received elsewhere.
I have not been paid to write this. I really do feel that strongly about them. They are a pleasure to work with, and their quality and value has been top-notch.
Their online chat is super useful, too.
That's all :-) - Dave S., 6/25/2013
I can't speak highly enough of this business.
I can't speak highly enough of this business. I worked in jewelry until college and am therefore probably too picky. I went to every jewelry store in town and couldn't get the attention or price I was looking for, much less anything already made that suited me. One phone conversation with Sam and I knew he understood what I was looking for and his price was about 75% of what everyone else was asking. We worked through a few CAD designs and I even sent my 1.50 carat diamond half way across the country to be bezel set (this isn't necessary for most settings, they really don't even encourage you to send your diamond to them). The finished product is exactly what I imagined and after 10 years of my wedding ring sitting in my jewelry box it will never leave my finger :-) - Jennifer M., 6/21/2013
It is absolutely stunning!
The first thing I did when I saw the ring was CRY. It is absolutely stunning! It is everything I've ever wanted in a ring, plus more. I told him my heart was set on a canary diamond - little did I know, he went to the ends of the earth to find the most beautiful ring. The centre canary diamond speaks for itself - it's amazing, dazzling, posh and vibrant. Not only that, the design of the entire ring is absolutely breathtaking. Words can't express the love I have for this ring. It complements my taste and is stunningly PERFECT for me in every which way! - Danielle L., 6/10/2013
beautifully hand-crafted designs
deBebians is efficient and helpful. They have impressive designs at very affordable prices. I would recommend their jewelry to anyone for any occasion. I purchased my fiancé's engagement ring and both of our wedding bands here and I would not go anywhere else. I'm a guy and the decision was easy for me because of their beautifully hand-crafted designs. - Christian O., 6/5/13
thank you for such a beautiful ring!
I received the halo setting you designed for my oval diamond and it's simply beautiful, even better than I could have ever imagined! I just had my diamond set in it today and it fit perfectly. My diamond looks more beautiful than it ever has and it's so stunning! The setting complements the diamond beyond my expectations. Thank you so much for your guidance and for making the process a smooth one. I'll be in touch soon to order the matching eternity band. Once again, thank you for such a beautiful ring! I couldn't be happier. - Janet H., 6/3/13
the quality is stunning
I am in love with my rose gold morganite and diamond engagement ring! I am definitely going back for my wedding band! Their website is easy to navigate, and they have a live chat feature that was very useful for when I had questions. Jaclyn the customer service provider for EFA Diamonds was very helpful! I appreciate that whenever I called for an update I was immediately in touch with a human. The quality is stunning, my morganite is the perfect tone of peach and it's bigger than I thought it would be which is always a plus! I highly recommend deBebians. - Courtney M., 5/30/13
elegantly designed, highly personalized ring at an unbeatably low price
Such an excellent company! Sam was very knowledgeable and worked tirelessly to create the perfect engagement ring for my fiancé. It is near-impossible to find a company that will create a custom-made sapphire ring out of palladium. deBebians did it at a price that was nearly half of what one could find at any retail store. If you want an elegantly designed, highly personalized ring at an unbeatably low price (and without all the snobbery you'd find at a designer jewelry store) look no further! - Roger Y., 5/30/2013
It is stunning
Doreen's e-mail to us: I just received the diamonds by the yard necklace I ordered for my daughter's graduation. It is stunning. I was a little skeptical about ordering on line. I just want you to know how pleased we are with your product. Thank you so much - Doreen S., 5/23/2013
Doreen's Yelp review: I recently ordered a diamonds by the yard necklace for my daughter's graduation. At first I was skeptical about ordering such an expensive item on line. Since deBebians has an easy return policy I decided it was worth a try. The necklace is stunning. It is exactly like a necklace I almost purchased from a retail jewelry store but was nearly half the price. The necklace arrived in a timely manner and shipping was free. I would not hesitate to order from deBebians again. - Doreen S., 5/25/2013
class and high quality
I received my ring today and was very pleased, the quality was outstanding. I have bought morganite rings from other websites, and this is the best by far. Thanks to Maggie who liaised with me throughout the process. I would definitely recommend deBebians to anyone who wants class and high quality. It was worth the wait. - Joan F., 5/20/2013
such a beautiful ring
professional, affordable, and very accessible
I recently ordered a new custom setting for my engagement diamond and deBebians had the style I wanted. I was hesitant to purchase diamonds from an online retailer, but after speaking with them I realized they were professional, affordable, and very accessible. They helped me design exactly what I wanted and I absolutely LOVE the outcome! I will be purchasing the matching wedding band from them very soon!! I have already referred them to friends and family because they truly delivered!!! Thanks Sam and Olivia, you guys were awesome through the whole process. - Melissa G., 5/11/13
absolutely loves it
It's so smooth and comfortable that I never take it off.
I wanted to let you know how pleased I have been with the ring I purchased from you last year. I wanted a signet ring for myself for sometime and decided on the ladies gold signet ring long oval. I wear it on my pinky finger, it's classic. It's so smooth and comfortable that I never take it off. Thank you. - Kimberly, 4/27/13
went absolutely nutso over it once it was on her finger
Rob's e-mail to us: She said yes! Thanks again for the ring, I thought it looked great in the box but Phoebe went absolutely nutso over it once it was on her finger. - Rob D., 4/7/2013
Rob's Yelp review: I purchased an engagement ring (diamond and setting), and I could not be happier with both the finished product and the service from deBebians. They had a wide variety of settings including the exact one I was looking for, and Sam, after consulting with me, made it even better and bling-ier with added diamonds to the setting to make it sparkle that much more. When I was told my original choice of diamond was not available, the staff worked with me to find a similar diamond in terms of quality and price, and I ended up finding an even better one that way. The whole process of buying a ring was long and at time difficult, but the staff was in constant contact with me via phone and email with an update every 1-4 days which was very helpful. I'm very happy with the overall experience, and I would happily recommend them to anyone who asked. My girlfriend (now fiancée) agrees! - 4/8/2013
experience of a lifetime
I just received it!!!! It's everything you said it would be and more!!! This is an experience of a lifetime and the gratification that comes with seeing it in person can't be put into words. You guys are amazing! I thought waiting for the ring was difficult, but waiting to give it to her will surely prove to be the most difficult. Thank you for everything! - Josh W., 3/27/2013
Looks absolutely wonderful!
could not be happier with the service, quality, and price we got from deBebians
Just received my 40th birthday present yesterday....a five-stone diamond ring from deBebians. Sam at deBebians told me that I would not want to take this ring off, and boy was he right! I could not be happier with the service, quality, and price we got from deBebians. Some people might think we are crazy buying a diamond ring online, but we did our research. And deBebians beat everyone, even our local stores on price and customer service. Sam talked me through what would and wouldn't work with my other rings and we even were able to take advantage of a fabulous sale. The ring I received yesterday is a higher quality ring than what was available to us locally--and it was much cheaper. It is simply beautiful, and I couldn't think of a better way to celebrate my 40th. Thank you deBebians! - Brenda E., 3/21/2013
expertise in picking a beautiful diamond
When my fiancé and I first started to ring shop, we were so overwhelmed with going to big name jewelry stores and seeing their ridiculously high prices and their inability to make a custom ring that we wanted. My father referred me to deBebians as he had purchased a jewelry item and said he had a wonderful experience with them. At first, my fiancé and I were extremely hesitant trusting an online website for our engagement ring. However, I could not have been more pleased. Maggie, the gemologist, was the biggest help in finding a diamond that would meet our size criteria and price as well as providing her expertise in picking a beautiful diamond. I actually picked another diamond out and both Maggie and Sam picked an even more beautiful diamond for a lower price. Both Maggie and Sam are so receptive and dealt with so many of my concerns and demands without having any frustration. I had a tight deadline for the ring and they finished a gorgeous ring a week earlier than our deadline. We just saw the ring yesterday and we could not have asked for a more gorgeous ring. I was in awe at how it met everything I imagined and desired my ring to be. We are definitely going to use deBebians in the future and most likely will be dealing with them for our wedding bands! Thank you Maggie and Sam! - J. and S., 3/14/13
superb job in helping me to choose a stunning engagement ring for my future bride
Sam and the team at deBebians did a superb job in helping me to choose a stunning engagement ring for my future bride. As a novice they made me feel comfortable and offered expert advice to ensure that I was able to pick the perfect ring that she absolutely adores. The whole experience was a pleasure from start to finish and I would thoroughly recommend using deBebians! I am sure my fiancé would agree :-) - Rob D., 3/8/13
service from start to finish was first class
International buyers buying high value jewelry that have any reservations about buying jewelry online, and from another country, can have complete piece of mind with deBebians. The service from start to finish was first class. Maggie appraised the diamond and could not have been more honest. The communication was prompt, truthful and reassuring. I have recommended Maggie to my friends and family and would have no hesitation in using her services again. Thank you Maggie for a beautiful piece of jewelry that makes me smile every time I look at it. - David K., 2/25/13
I am so happy with it and cannot believe that it is mine!
deBebians delivered in ALL AREAS
My girl LOVED the 19 mm pendant/necklace I got her for her B-Day. The hand graving was absolutely beautiful and looked just like the one from the movie, "The Five Year Engagement". Honestly, I did not know deBebians from any other jeweler so I took a shot and called them (after finding them on the net) and asked to help me find this pendant. The sales people were VERY helpful because I told them I didn't want to pay too much but also stated, I didn't want to pay TOO LITTLE either. All I wanted was something decent that wouldn't break me and deBebians delivered in ALL AREAS. I highly recommend them...and BTW, the gift box they wrapped this gift in was first class all of the way. My woman is happy and now the world is "good". :-) - Ed Z., 1/15/13
I am now wearing what I feel is the most beautiful ring ever!
Yesterday I received my new custom designed "Halo" engagement ring setting and I am so pleased with how it turned out. It is absolutely gorgeous and I just love it! After getting an outrageous quote from a local jeweler with my design idea, I decided to look around via the web. I was looking at other Halo designs/prices (my diamond is a pear and uncommon, not too easy to find in the "Halo" design) and happen to stumble upon deBebians. I couldn't believe their prices, they seemed so reasonable that I had to call and inquire about my design idea and why their prices were so much lower than what I was quoted from my local jeweler. I spoke with Jaclyn first, she was very pleasant and recommended that I send an email to Sam with photos and ideas of what I wanted do with the pear shape diamond from my 15 year old engagement ring.
I got a quick response back and after a lengthy phone conversation with Sam I knew I had found the right person and the right jeweler. Sam was wonderful and seemed genuinely determined to create the exact ring I wanted and make it even more beautiful than all the photos I had sent him. Well, after all the emails, calls, and approving the computer designed image of my new ring, I am now wearing what I feel is the most beautiful ring ever! It was is exactly what I wanted and more. My pear looks incredible in the setting and the design was beyond anything I had expected. My husband was blown away and couldn't believe it was the same stone he purchased for me all those years ago...It looked that incredible. Thank you Sam for my dream ring and being so helpful and honest with me through the whole process! My husband loved the matching wedding band too, so it looks like we will also be getting that for our upcoming wedding anniversary in May... P.S. Once I get the matching wedding band I will send you both of my old settings to create those beautiful earrings you thought of! Thank you again! - Robin J., 1/30/13
Hey I just got the ring and I think it looks absolutely stunning. The diamond for some reason looks more brilliant this time and I love the setting because it is a little bit different. I think the ring turned out beautiful. Thank you so much. I'm very pleased with my purchase and the style I choose for the ring. - Michael G., 1/25/2013
a shining example of what excellent customer service should be
Jaclyn from customer service was amazing, she helped me find the exact ring I had been looking for and answered all my questions quickly. She helped make sure I got my order quickly and kept in touch to keep me updated. Jaclyn was friendly, personable and professional, and is a shining example of what excellent customer service should be. Thanks Jaclyn. - Claire G., 12/11/2012
courteous, and professional
I just today ordered a ring from you and I wanted to say how much I appreciated Jaclyn's help. She was fantastic. Very courteous, and professional. And, knew her stuff really well. She's a big reason I went with deBebians. Thank you. - Ray A., 12/6/2012
Thanks so much for the extra care you take, even with a smaller purchase
Just received my earrings, the peridot and citrine in 5mm. Both have way exceeded my expectations! The citrine is a beautiful lemony yellow just like the photo, and matches a citrine pendant I have. The peridot is so bright and sparkles like I have never seen! Thanks so much for the extra care you take, even with a smaller purchase. I will definitely spread the word! - Terry R., 12/5/2012
really love it.
I purchased a necklace from you last year and really love it. It is a 2 cttw, platinum, 7 station diamond by the yard and I wear it almost every day. Also your sales team and service department were really friendly, helpful and great to deal with and shipped my necklace to me in a quick, professional manner. I will definitely continue to do business with you and will recommend you to friends. Thanks for your e-mail correspondence. Best Regards, JoAnn A., 11/5/2012
deBebians was far and away the best, most attentive, most professional company
deBebians was far and away the best, most attentive, most professional company I'd dealt with in what had been a rather lengthy search for the right diamond. I'd recommend using them (Maggie in particular) to anyone looking for a loose diamond. The diamond business is obviously rather opaque to outsiders, so it can be quite daunting to know if you're getting a good diamond at a good price. Based on price alone, you can't beat deBebians. Moreover, because certain diamond certifications (i.e. EGL) can be rather loose and inconsistent in their grading, it's essential to have a trained professional take a look on your behalf to verify what you're getting is worthwhile. Maggie went the extra mile in this regard, taking the time to sort through a list of diamonds I was interested in seeing, and selecting the few that she felt were worth taking a look at. Every one she selected was beautiful and would've been worth purchasing, but she went the extra mile by meeting with us in person, answering all of our questions, and generally providing helpful, thoughtful advice about what to purchase. Dealing with Maggie was like going to see diamonds with a knowledgeable friend, rather than the sort of buyer-seller dynamic you'd expect from most retailers. Overall, a fantastic experience. Very highly recommended. - Evan E., 11/5/2012
I could trust his expertise
I can't say enough positive things about Sam at deBebians! He was very knowledgeable and helpful during the entire ring development process. I placed my order in late September and asked him to have my rings ready by October 19th and he had them done today (9th). I went to pick them up this morning and I was blown away at the phenomenal job they did with both my rings! My rings are beautiful, but I LOVE my engagement ring! It's amazing and I've already received many compliments on my ring. Sam was amazing; he provided such awesome customer service throughout the entire process and I felt I could trust his expertise. I definitely recommend deBebians to anyone interested in purchasing a beautiful ring at a very fair price and get phenomenal customer service. Thank you again Sam for everything!!!! - Brenda W., 10/9/2012
I gasp EVERY TIME I look at it
I wanted to let you both know that we are OFFICIALLY engaged! Shane proposed earlier this week by taking me up to Northern Michigan under the pretense of viewing the fall foliage. Everything was PERFECT; including the RING!!! I am elated & overjoyed!!! I just couldn't be happier with the way this turned out. I gasp EVERYTIME I look at it; it's so beautiful that it takes my breath away. I'm just starting to believe that my beloved went out of his way to customize this just for ME. Thank you Maggie for finding the perfect diamond. Thank you Sam for going back and forth on the CAD until it met our requirements. I will recommend DEBEBIANS to anyone looking for an engagement ring! Thank you! - Johnine B., 10/4/12
She's received tons of compliments from her friends and co-workers.
We just got back from Italy a couple of days ago. Wanted to let you know that everything went according to plan. I picked up the wedding ring at FedEx two Fridays ago and proposed at the top of Mount Solaro in Capri last Friday. Please let Sam know that he did a wonderful job with the ring. My girlfriend absolutely loved it! She's received tons of compliments from her friends and co-workers. I told her what a positive experience that I had with you, needless to say, we'll be utilizing deBebians for our wedding bands. We're going to stop by the shop the next time we're in Los Angeles visiting the in-laws to say 'hello'. Thanks Again! - Mike, 9/12/12
The ring looks amazing!!!
The ring looks amazing!!! Well done. Thank you, thank you, thank you! She loved it. 5 stars! - Matt O., 9/11/12
Thanks so much for your very professional help with this.
I received necklace last Friday, as promised, and I was very pleased with it. Gave it to my wife yesterday, and she loved it. Thanks so much for your very professional help with this. I shall recommend you to others. Sincerely, William S., 9/4/12
Keep up the good work.
My boyfriend and I have been searching the web for a loose diamond. We are very worried at first but after some research we found out that it's already common practice these days to search for loose diamonds online. After comparing prices on different sites, we decided to go with deBebians. Maggie was very helpful, patient and prompt in answering all our questions. The first couple of stones I chose weren't available anymore, luckily the third one I chose was still available and Maggie assured us that it's a nice choice. We placed the order yesterday 8/30 Thursday and Maggie e-mailed us that it will be shipped Tuesday 9/4 (because of the holiday), we'll get it by Thursday 9/6. Can't wait to get it and have it set on my ring. Great customer service! Keep up the good work. Will update my review once I get it :) - Vivian S., 8/31/12
Great experience overall!
My husband first got in touch with Maggie from deBebians when looking for my engagement ring. She was recommended to him by his cousin who has worked with her in the jewelry business and had also gotten her own jewelry custom made by deBebians. Maggie was very helpful in advising him on purchasing a high quality, GIA certified diamond which I was the lucky recipient of. The stone is beautiful and I love how clear and sparkly it is, the quality really shows!
Since we were so happy with his initial purchase we knew we had to also go to Maggie when it was time to get our wedding bands. My husband just wanted a simple band and deBebians has a huge selection. We ended up going with Titanium for him since he wanted something strong and nice looking which would not break the bank, his band was only $75 and looks fantastic! I wanted something a bit more intricate for mine and deBebians ended up doing a custom design for me with white gold and diamonds. As soon as I saw my ring I could not wait until the wedding day to start wearing it, it was SO gorgeous! The ring took a little longer than Maggie originally said (still arrived in plenty of time) and when I checked in on it she told me that they had already made it once but that she thought it was not quite right and had it re-made to better match my vision! That is true commitment to excellence and I really appreciate it, it came out even better than what I was picturing! By the way, Maggie is extremely professional and friendly both on the phone and through email which made her even more of a pleasure to work with! Great experience overall, thank you Maggie and deBebians! - S.K., 8/21/12
thank you once again for the WONDERFUL job that you did in selecting the diamond for us
We just picked up the ring today, from our bench jeweler, containing the 2.36 carat diamond that we purchased from deBebians and I just have to thank you once again for the WONDERFUL job that you did in selecting the diamond for us. We are absolutely ecstatic with the final product; the diamond is perfect for our needs. Thank you again for a job extremely well done! I look forward to doing future business with deBebians. - Teresa R., 7/5/12
You have made my experience with your company the most pleasant and punctual possible
Jaclyn, I wanted to write you and let you know that I received my new ring yesterday in the mail and it is absolutely perfect!!! I would like to thank you again for your many efforts on my behalf, and for the excellent customer service that you undoubtedly embody. You have made my experience with your company the most pleasant and punctual possible, and I cannot say thank you enough. Here's to your continued success!!! Kind regards, Meagan C., 6/9/12
I helped my nephew with the purchase of an engagement ring. Maggie was absolutely wonderful and helped me pick out the best stone within my nephews budget. She answered any questions we had with patience and knowledge. I was very skeptical about purchasing a diamond ring via the internet but just received the finished product and are very, very happy. - Conny D., 4/27/12
quality and service was on another level
I got my engagement ring and a pendant for my wedding through deBebians, Maggie in particular. The quality and service was on another level and the jewelry that Maggie designed for me exceeded any expectations I had. I am so excited about the ring and pendant and look forward to doing business with Maggie again. Stunning jewelry and unmatched service. I honestly can't say enough great things about my experience with this company and Maggie. - Molly B., 4/19/12
deBebians and especially Maggie was incredibly helpful when looking for an engagement ring. Everything was completed quickly, and although the first choice of diamond was already taken they helped me find another diamond for the centre. The ring was not overpriced like you can get at other companies either. I would absolutely recommend them to anyone looking for a ring, and I hope to do business again with them in the future. - Ken B., 1/23/12
So brilliant service - at least as good as De Beers and a damn site better than Tiffany.
Excellent service and less than half the price of Bond Street. (I needed to replace a 0.4ct D IF diamond earring and was quoted around $4k by De Beers, Tiffany and Asprey. I paid $1,825 with shipping, tax etc). The staff were incredibly helpful. When I suggested buying one for more than the one I eventually got, Maggie (the lady on the phone) suggested that I should go for a different one as the small amount of fluorescence would ruin it - something I wasn't aware of. Likewise, she made sure I got Excellent for cut, polish and symmetry when I suggested a bigger and more expensive stone which wasn't as good.
I'm so chuffed with the final product.
She also suggested a three prong as opposed to four prong holder - highly recommended; much, much better - and a screw backing. She told me to check with import taxes before I placed the order as some French guy wasn't aware you had to pay VAT on imports from outside the E.U. She held the stone for me while I checked this out the next day. (For the record, import to the UK was 23% - 2.5% import duty and 20% VAT).
So brilliant service - at least as good as De Beers and a damn site better than Tiffany. And less than half the price. I thoroughly recommend this lot. Only found them when googling for our best mate who wanted an engagement ring that day. So my best mate's forthcoming marriage has saved me over two grand. Cheers, deBebians. Silly name, excellent service. Will always check this lot first from now on for this sort of thing. We're so, so happy. - Rory N. (London, UK), 3/14/
I love it, my wife loves it
I have been married 38 years but I haven't worn a wedding ring for the last 37. I just couldn't tolerate wearing a ring. Recently I decided to give it another try. I discovered tungsten carbide rings and also found rings could now be made a lot more comfortable to wear. I learned one should look for a ring in a tungsten-nickel alloy as opposed to a tungsten-cobalt alloy. After much searching, researching and deliberation, locally and on the internet, I decided the best combination of beauty, a style I liked (8mm, beveled, center matte with polished edges), and a very reasonable price was at deBebians.
I ordered it very late on Wednesday, January 18, 2012. It was sent (free) first class mail the next day and arrived two days later (from CA to WI) on January 21. The ring is gorgeous. I love it, my wife loves it and she loves that I am wearing a ring again after all these years. deBebians is clearly a quality retailer. - Howard G., 1/22/12
customized an engagement ring that I couldn't even dream up!
I've never been moved enough by an experience with a business to review them here [Yelp] before, but deBebians changed that. My now fiancé and I decided to become engaged and after a referral from a close friend, we were put into contact with Sam and Maggie at deBebians.
My fiancé wanted the final decision on the ring to be up to him, but with my input on style and cut of the center stone. Our work schedules are completely different, but Sam and Maggie accommodated us separately. When I arrived, Sam had a number of different options available to me to review. Ultimately, I picked a few settings and cut of stone for my fiancé's final decision. A short time later, my fiancé met with Sam and Maggie to go over the styles that I had picked. They ended up designing something custom that was exactly what I wanted!
Sam's team customized an engagement ring that I couldn't even dream up! When I received the ring, it was absolutely perfect (along with the proposal)! I've received so many compliments on the ring and I've referred each of them on to deBebians. If you're in the market for any type of jewelry, whether it's custom or not, try deBebians. My fiancé and I will definitely be contacting them again shortly for our wedding bands. - Jeanette R., 1/17/12
deBebians is hands down one of the best jewelry companies in the world
deBebians is hands down one of the best jewelry companies in the world. My husband and I had a terrific experience and are forever grateful to Sam and Maggie for fulfilling our dreams! Both my custom engagement ring and our matching wedding bands are from deBebians, and we never doubted that we chose to work with the company! Let me share our experience.
About a month before my birthday, we made a decision to get engaged. We wanted a platinum engagement ring with peridot and diamonds, which would most likely have to be a custom ring. To get our estimate, we visited several local jewelry stores, and just the platinum setting without stones turned out to be very costly in all of the stores. We turned to the internet, and through Yahoo Answers I found someone recommending deBebians to order custom ring from, as they had a great personal experience.
We emailed deBebians, along with several other online custom ring companies, providing with details at how we imagined the ring (platinum, 2mm thick, pear shaped peridot, diamonds surrounding it), included several pictures where we got the ideas from, and asked for an estimate.
My 7g platinum custom engagement ring
Our matching 4mm platinum Comfort Fit wedding bands from deBebians
Beautifully done setting of my custom engagement ring
My custom platinum engagement ring from deBebians. Size 5.5, 6 0.1 ct diamonds.
We found Sam to be very cooperative, as well as Maggie, with whom my husband got feedback over the phone. Sam estimated the weight of the ring to be 7g and gave us an initial estimate, indicating the quality of the peridot and diamonds. He also attached a sample CAD design and noted that the time for making a ring is approximately 10 days. It is very, very fast. We requested more clear diamonds and only then did the ring was estimated to be $2400, equal to the amount that local stores gave us just for the setting, not including the stones and work!
We submitted the payment and then received our custom CAD design. We talked with Sam on the phone, addressed concerns, and he explained everything professionally. Finally, once we were happy with everything about the ring, it was submitted for actual production. It was just Aug 24 when Sam got our approval and on Sept 2nd we got a FedEx package of our ring! The estimated market value for it was $4000. I can't imagine any better business for a custom jewelry. The ring is simply precious. If you are considering to make a custom ring, please give deBebians a try!!! I will recommend the company to everyone.
We ordered our matching 4mm platinum wedding bands (size 8 and size 5, comfort fit) from deBebians as well, and could not be happier with how quickly we got them. They give the best deal in the market and the best quality. Please consider them. I am so thankful to that reviewer on Yahoo Answers who recommended the company! - Kate A., 1/14/12
I just had an incredible positive whirlwind experience with Maggie and Sam and the team at deBebians
I just had an incredible positive whirlwind experience with Maggie and Sam and the team at deBebians - I imposed HUGE deadlines and big expectations and seemingly unrealistic guidelines and all were met with grace and professionalism. My entire company chipped in to purchase a gift for our boss that involved custom engraving and a difficult diamond setting. The first time around, my instructions had not been clear and we had to re-do the ring prior to presentation. No Problem.
Once I clearly voiced what I wanted done, Maggie and Sam paid very careful attention to the step by step process and were STILL able to provide us with our gift within the deadline that we had imposed (end of year as a company gift). In less than five weeks, we had a beautiful custom gift that we are proud to share with our boss. I am flabbergasted to read the negative post here [Yelp] as we had nothing but a good experience with this small but mighty company. (If there were a complaint at all - it would be that parking is a bear in this part of town...but they have nothing to do with this!)
While we did not purchase engagement or wedding rings or other diamond pieces, our purchase was equally as important and emotionally charged because it was a thank you to our boss from the entire company. There was a great deal of responsibility to deliver everyone's perception of beautiful and we were all invested in the outcome. Thank you to Maggie and Sam for working to make this just the right gift and contributing to making us proud of what we are giving our boss. We will be sharing your names and the company's capabilities with anyone who may ask about diamonds and custom jewelry. Bravo! - Jill O., 1/12/12
You made the process very easy
Just a quick note to thank you for your help in procuring my diamond. It arrived yesterday and both myself, and my soon to be fiancé were pleased. You made the process very easy - again, my appreciation. - Eric, 1/12/12
Just got my ring! It is FANTASTIC!!!
Just got my ring! It is FANTASTIC!!! I love it. The etching and finishing is amazing. And it is weird how it feels both lightweight by being titanium, AND it feels substantial to hold and on my finger. I think that what contributes to this is the fact that the outside of the band with the Celtic/Norse etching is flat, while the inside of the band is beautifully rounded for comfort and smoothness. I couldn't be happier and am looking forward to my next purchase from you. Blessings. - Max B., 12/30/11
I think it is "perfect"
I was so hesitant about purchasing an engagement ring through an online jeweler. The customer service was very good and they were very patient with my many, many questions. The ring showed up yesterday and I think it is "perfect". I will definitely shop with this company again. - Ron, 12/23/11
Everything we saw was extremely good quality.
My fiancé and I started our ring shopping after doing a bunch of online research. We went to see a ring designer friend-of-a-friend, who gave us some tips on what to look for and what to watch out for. So with all of this knowledge we set out to the diamond district to have a look. We looked at loose diamonds and split shank halo ring settings. Going to the diamond district gave us a good idea of what an "E" diamond should look like vs what a "G" diamond should look like. Plus it gave us a good idea of what kind of diamond would fit into our budget. If you are ring shopping you should definitely do this.
Next we decided to go to Robbins Brothers to see what they had available, given they claim to be the "world's largest engagement ring store." It was a nice store. They have a large selection. We did find one ring that we liked. Unfortunately, Robbins Brothers could not find us a diamond (over a period of 3 weeks) that did not have a ton of inclusions in them. In fact, the sales person showed us one diamond that had a big black spot on one side, that he wanted $7k for...Umm, I DON'T THINK SO!!
We were not having fun ring shopping anymore. We had wasted 3 weeks of our time waiting for so called amazing diamonds from different stores. None of Robbins Brothers diamonds are amazing. They are extremely overpriced inclusion ridden diamonds. Whether the diamond came from the San Diego store or a store in Texas all of the diamonds we saw were sub-par and with ridiculous price tags. I do not recommend buying your ring here!! You will be wasting your money!!
By this point we knew that we needed to look elsewhere. I came across the deBebians website and fell in love with one of their rings. I on-line chatted with Jackie (A Wonderful Ohio Fan). She informed me that we could come in for an appointment that day. I was excited to see what the ring looked like in real life. We met with Sam. He is very friendly and attentive. He showed us the ring I had seen on-line along with a few others that interested me. Already there was a difference. The ring I liked at Robbins Brothers did not have the sturdy feel that the deBebians ring had. The pave was absolutely amazing. Everything we saw was extremely good quality. We selected a ring setting we fell in love with. Next was to find a diamond. From what we learned most of the time you find a diamond first and then find a setting, but that didn't really feel right to us. So, we I guess did it backwards. :-)
Enter Maggie. Maggie is an amazing stone finder. We were so overwhelmed with looking for a loose diamond at the diamond district and on-line that we put our complete trust in Maggie to find us our perfect diamond. Three days later Maggie had found us the most AMAZING diamond for substantially less than anything we had seen anywhere else. My advice to anyone who is looking for a diamond, don't go at it alone. Get expert help. Guess what??? Maggie is an expert. Let her help you!!!!! You will not be disappointed. She knows what she's doing. She can spot, excuse the pun, a diamond in the rough. She found us a diamond we didn't think was possible to find at a price that was a steal compared to everywhere else we had looked.
Once we had all the pieces picked out Sam sent all of this information to his designer. Once the design was complete, Sam sent us an email with the CAD drawing of the ring. Once approved, a wax mold of the ring was made. We made an appointment to see it in person. It was very interesting. Less than 2 weeks later our ring was completed. We came to pick it up. It is absolutely gorgeous!!! Sam informed us of how to care for the ring, how to check to make sure the diamonds are not loose, and to bring it in to be cleaned every 6-9 months. In addition, he gave us our diamond certification and appraisal paperwork. Our deBebians experience was wonderful. We will do business again with them in the future. I will recommend all of my friends. - Yamaira M., 12/18/11
All I can say is that I am thoroughly over-impressed as I was maybe one of the biggest skeptics about buying any kind of jewelry online until I spoke to deBebians but most of all (Maggie)! I mean this girl really knew her stuff and since I know a bit about diamonds and I had already checked many online retailers who had bad review after bad review and high BBB complaints and so forth she really made me feel comfortable with her knowledge and confidence you heard in her voice while speaking about the product it just oozed from her that she was the "real deal" GIA graduate who took her craft seriously because there is nothing that she did not want me to know about all my options and choices and explained the return policy.
Maggie was so nice as she did not try and rush me off the phone and I could tell she was actively listening to my concerns about making a big purchase online and I know once she heard me speak intelligently about what I wanted and she saw that I knew what I was looking for she really went above and beyond and put her concentration on me and my needs. I told her I would get back to her in one day after I thought about it and kept my word and worked with her on my purchase and she herself handpicked my diamonds and the product I received was much more than I expected and my wife is no doubt going to love the (1cttw) round awesome studs.
Maggie made this the best online jewelry purchasing experience that one could have and I told her I would definitely be doing more business with them in the future but would only work with her. I would for sure recommend friends to them for all of their future jewelry needs.
Keep up the great work and customer service Maggie and God bless you :) - Darryl L., 12/15/11
My expectations were greatly exceeded!
I was in the market for a platinum wedding band so I visited my local mall jeweler. Their price was $2000 plus. Then I found this website and the ring I had my heart set on was $1000. I was a bit skeptical since I had never ordered jewelry without seeing it in person. My expectations were greatly exceeded! The communication with Jaclyn was timely and helpful. Shipping was quick, and when the ring arrived I was ecstatic about the obvious quality. That said, I would not hesitate to order again from them in the future. They have a very good business going. - Will H., 10/7/11
When the ring arrived, my jaw dropped in awe as the ring was breathtakingly gorgeous!
deBebians is as good (or should I say "GREAT!") as it gets! Being a typical engineering nerd, I gave them what they admitted as being their most complex design by far and they delivered the most outstanding results. My ring had 4 different pieces that had to be soldered together to create a multi-dimensional carved flower pattern while being able to accommodate a huge center stone on top. The ring's setting alone had over 250 stones which involved pave stone setting, as well as a filigree pattern on the ends of each of the petals and diamonds below them. I was a little reluctant at first because I had only dealt with them over the phone and had no way of meeting them in person without having to fly to CA from the east coast. But, I did a lot of research on them online where I read wonderful reviews about them and Sam gave me so much assurance about their capabilities that I decided to give them a shot.
I first "tested" them by buying an engraved, partially brushed platinum band for my husband and he beat every deal on the planet for it! When the ring arrived, it was perfect! I then decided to give them my custom ring order with just pictures of the ring from different angles. Sam and I must have gone back and forth at least a DOZEN times if not MORE (I am NOT exaggerating here at all!), making modifications to the CAD design with their engineers to get even the minutest details right from all possible angles, until he finally got the perfect design approved by me. Then, poor Sam kept calling me repeatedly to assure me that they were right on track with the manufacturing process and that I would love it once I see it, while I waited nervously for it. When the ring arrived, my jaw dropped in awe as the ring was breathtakingly gorgeous! It was EXACTLY what I had pictured if not better! I was absolutely amazed at the amount of details they got impeccably right just based on phone conversations and email exchanges. But, unfortunately it was a little snug (my mistake entirely!) so I had to send it to them for resizing. They not only resized it perfectly without affecting the delicate design in anyway but agreed to do so free of cost! I couldn't ask for anything better.
Thank you so much Sam for being so patient with me. The ring is absolutely extraordinary and I owe it all to you and your team at deBebians! I would also like to make a special mention to Jaclyn as well for being really wonderful in all of her communications with me and her incredible customer service throughout my ring resizing effort. - Anu I., 9/29/11
so knowledgeable and so friendly
EFA Diamonds has a fantastic business going. I ordered my ring over the phone while I was in Afghanistan. I wasn't planning on ordering it over the phone but the person I talked to (Maggie) was so knowledgeable and so friendly that I decided to just go for it. I couldn't decide on which size to get, so I ordered 3 of them, 1 size up and down. Maggie even increased the length of the return policy due to my overseas situation. That was all months ago. Now here I am today with the exact ring I want (it was the size smaller, good thing I ordered the other sizes!) and I've returned the other two. I just deposited the return check, they are good to their word. 5 stars, next time I need a ring I know where I'm going. Thanks again guys. - Andrew A., 9/6/11
We get a lot of compliments!
My husband I wanted simple silver wedding bands. We first explored platinum -- Gulp! The price was over-the-top. After exploring further, we decided to go with tungsten, the hardest substance next to diamonds. Our tungsten-carbide bands are guaranteed to never scratch; and, so far, they haven't! They shine like mirrors. We get a lot of compliments on them, and unlike platinum, we'll never have to have the scratches buffed out. deBebians was even able to offer the ring a nice fat 12mm size 4 for me. I love it! Both rings for about $250. Now that's love. I'll recommend deBebians to anyone who asks. - Charleen T., 8/3/11
I am SO happy with my experience.
I ordered my husband's tungsten wedding ring from deBebians. I was very nervous to make an online jewelry transaction but after looking into the company and finding that it was part of the BBB, I decided to take the chance and I am SO GLAD that I did. The ring is perfect. It was a tiny bit small for my husband and since tungsten can't be sized, I sent the ring back to be exchanged and received the new one in less than a week. I will recommend deBebians to everyone I know and I will definitely do business with them again! I am SO happy with my experience. Thank you! - Andrae, 7/25/11
it looks fantastic!
deBebians is awesome! I purchased my wife's custom halo engagement ring from them and I couldn't believe how outstanding their customer service is! Their graduate gemologist helped me during the entire process and kept me updated on the status of my ring. The ring arrived last week and it looks fantastic! I can't wait to propose because anyone would say yes to this ring! I would recommend this website to anyone for their large jewelry purchases! - John W., 6/2/11
blown away by the professionalism, customer service and knowledge
Thank you again for the excellent transaction. I told myself before calling that only if I was blown away by the professionalism, customer service and knowledge of the person I talked to would I purchase over the phone. That's exactly what happened. Maggie is an outstanding representative of your company that not only really knows the products and services but also is very friendly and welcoming. I look forward to doing business with you again. - A. Acer, 3/30/11
I went back and forth with these guys a lot because I am a meticulous mechanical engineer who used 3-D CAD to design my own custom wedding ring with varying luster and a variety of small stones. They had their limitations, but were very up-front with their confidence level in achieving the design. Eventually we were able to jointly come up with the exact dimensions, features, and shade and size of stones which would fulfill my artful vision without taxing their resources and abilities beyond reason. In the end, they were a little nervous but I told them to give it a go anyway. The ring arrived in time for the wedding and looked better than I imagined; however, one of the 5 stones was cracked. Instead of having to send it back, by sales rep told me he was nervous about how brittle the ring is and that any repair attempts could make things worse, so he ordered another ring as a replacement and let me keep the one I had. That was one hell of a deal! So, I used the first ring for the wedding and by the time I came back from the honeymoon, the new ring was waiting for me at home. A few months later I asked for an appraisal for both rings and they are being sent out to me within a few days so I can properly insure the rings. Trying these guys out is what some people would consider risky, but I would consider it smart. Nobody else had the technical capability to make a custom tungsten carbide ring like mine, and the price was PHENOMENAL. Three times less than I expected to pay, and I got TWO rings (albeit, one damaged) because of their over-the-top customer service! I will definitely go to these guys again in the future for any custom jobs, but I will try to be less of a pain in the rear. Hahaha. - Carlo P., 4/19/11
I was blown away when I opened the box!
Thank You! I just wanted to reach out to tell you how excited I was when I received my ring! I ordered a 5 prong diamond ring for my wedding band, and I couldn't be more thrilled! It's absolutely perfect - the diamonds are so shiny and the band is lovely. I was a little nervous about buying online, but I was blown away when I opened the box! I can't wait to wear it every day!! Thanks again! - A. Apostolou, 3/28/11
great communication, professional service and a wonderful end result
I wanted to take a minute and let you know that it was a pleasure working with you on my custom ring. First of all, it was initially hard to trust a long distance jeweler, but once I overcame that, everything else was a breeze. Again thank you very much for great communication, professional service and a wonderful end result. If I have any need for custom jewelry, I will definitely call you. - O. Geydman, 11/10/10
professionalism exceeded my expectations for this online retailer
Late one night, I ordered a channel-set diamond and emerald ring for my wife. The next day, a deBebians.com representative called me and counseled me on my order; her professionalism exceeded my expectations for this online retailer. I will, in the future, make more purchases from them due to their excellent customer service. - C. Schlak, 11/8/10
The ring is a beautiful piece and appraised for more than I paid.
It was a pleasure buying my wife's diamond band from Sam and his team. The ring is a beautiful piece and appraised for more than I paid. I will continue to buy all my jewelry from www.deBebians.com. - Chris, 8/8/10
the ring is simply stunning
My overall experience with deBebians was excellent. I ordered a GIA certified platinum 5 stone ring w/ round diamonds (1.00 cttw). At first I was a bit nervous, as my "order status" hadn't changed after 24 hours. A quick call alleviated my concerns, and actually provided a pleasant surprise: 0.20 ct GIA certified diamonds are difficult to come by, so my ring would actually be 1.16 cttw. My ring arrived within the quoted 7 to 10 day time-frame. The cut of the diamonds is simply amazing. The sparkle in direct sunlight is blinding. The polish on the platinum is brilliant. Needless to say, the ring is simply stunning. I shopped locally and found the pricing and product nowhere compared to what I received from deBebians. I would definitely recommend deBebians for 5 stone rings! - N. Renter, 6/20/10
selections surpassed every jewelry store option in our area
My experience with my husband's wedding band was amazing! The selections surpassed every jewelry store option in our area. I highly recommend www.deBebians.com. Thanks for a great day, E. Dunn, 4/23/10
Very easy to deal with.
Very easy to deal with. I had no problems, and the merchandise was what they said it would be. Yes I would recommend this jeweler (www.deBebians.com) to all my friends and family. A for vote. Thanks - H. Long, 4/23/10
I was very pleased with my purchase. On time delivery. Hassle-free. I highly recommend them. - W. El Shafee, 11/20/09
We would recommend this site to family & friends for sure!!
My husband's original wedding band broke after 12 years and we lost 1 of the stones. Two different jewelers quoted us $400 to fix it, so we decided to just get a new ring. Since he works in law enforcement and lifts weights, friends recommended titanium. When we stumbled upon tungsten, we were a bit hesitant, especially from a website. But the ring we got is really nice...great deal for the price, came on time, and fit perfectly (we went down 1/2 size). We would recommend this site to family & friends for sure!! Thanks for making my husband a "married man" again! :) - M. Robertson, 10/15/09
the ring I was looking for at a fraction of what it was going for elsewhere
Very pleased with transaction. Got the ring I was looking for at a fraction of what it was going for elsewhere. Would purchase from again. - J. Kindt, 7/31/09
Everything was top notch. Purchase, delivery, service. Only problem was the ring, but what should I expect for 163 bucks. I'm sure if I would have spent a little more money, the quality would have been there. Thought I was getting a steal, but it was just a good deal. Seems like a real professional operation with great service.
- K. Waters, 6/14/09
Way to go deBebians... I will definitely shop with you again!
I lost my wedding ring while on vacation in Jamaica. With a few clicks of the mouse and a few days later, I was able to have an exact match on my finger, sans the sentimental connection to the original. The price I paid was actually less than the cost of the original which I purchased from overstock.com. Way to go deBebians... I will definitely shop with you again! - R. White, 4/27/09
better than I imagined it to be
The product was better than I imagined it to be. I do plan to purchase future items from them. Keep up the good work! - C. Judge, 3/5/09
really do care about ensuring that satisfaction is delivered
Thank you so much for all of your help in getting the replacement ring to me as quickly as you did. The ring fits perfectly. Again, I appreciate your assistance. Never take the phrase "I am just doing my job" as being the norm. You represent a small group of people that really do care about ensuring that satisfaction is delivered to your clients. I look forward to future purchases from you and wish you the very best. - J. Thomas, 11/2008
This company deserves top marks. They called me to personally confirm my order within half an hour, and had it shipped overnight from California to Toronto, Canada by 10 a.m.! They provided me with the same product my local jeweler was selling for less than HALF the price, and without any wait time to get my size. *standing ovation* - P.J.T., 10/2008
Safe and trustworthy company.
Everything worked perfectly. Safe and trustworthy company. - A. Curry, 9/20/08
no hassle shopping experience
This was a no hassle shopping experience. I found the quality product that I wanted, at the best price. I am very satisfied. If I'm every shopping for a ring again I will check out deBebians.com. - V. Marinnelli, 8/2008
We absolutely LOVE our wedding bands
We absolutely LOVE our wedding bands - they look just as they were pictured online and were $200 cheaper than similar ones we tried on in a local jewelry store! - J. Pierson, 7/2008
I would strongly recommend this company
I found my ring from this company for $100-150 less than the cost in local jewelry stores. The ring was shipped out right away, the engraving, the size and the design I ordered were all correct. I would strongly recommend this company. - J. Winkler, 5/2008
We couldn't have found anything this nice in our local jewelry stores and at that price!
We received our rings yesterday (2 days early!) and they were BEAUTIFUL! Thanks so much! We couldn't have found anything this nice in our local jewelry stores and at that price! I will definitely recommend you to everyone I know! - Leanne M., 4/9/08
Thank you for your great service - it goes a long ways this day and age.
I just wanted to say thank you so much for working with us on the purchase of this ring, as well as the exchange. We are very pleased with the purchase and the item. We were worried about getting a new one, with it being too large, and being tungsten, we couldn't resize, but you told us you'd be glad to exchange it and it went beautifully and I am surprised yet very pleased that companies online are still willing to provide great service like yours. So, again, we are very happy with the ring itself and very pleased with the customer service team there and we thank you deeply, as this will be something we treasure always. Thank you for your great service - it goes a long ways this day and age. Thank you!!!!! Mike & Jennifer B., 4/8/08
prices were good, shipping was fast and I am pleased
I had no problems what so ever ordering from this merchant. Their prices were good, shipping was fast and I am pleased with the product I received. I would order from them again. - M. Petersen, 2/2008
The diamond quality was superb compared to other online retailers and your price was unbeatable!
I just received my diamond semi-mount and I wanted to say Thanks! I must admit, I was somewhat skeptical about ordering a diamond semi-mount from an online source, but I am 100% satisfied! The diamond quality was superb compared to other online retailers and your price was unbeatable! I will definitely be a returning customer and will refer you to all of my friends. Thanks again for such great service. Sincerely, C. Vitelli, 8/30/07
customer service was great and the shipping was super-fast
Just wanted to say "THANK YOU!!!" The ring is perfect, even better than I expected. My fiancé just loves it! (It's his engagement ring.) The customer service was great and the shipping was super-fast to Hawaii. We couldn't be more pleased. Thanks again. - Anonymous, 8/23/07
exactly what we expected
1/2ct channel set 14k white gold. This was exactly what we expected. It was what we were looking at in the retail stores without the overpriced tag. We took a chance and crossed our fingers. Boy, am I glad we did. Now we have more money for our honeymoon and a beautiful ring. :) The mall retail stores are now only for suckers. We were told because we only had two weeks to our wedding we could not get the ring she wanted. They would give us a rental. RENTAL HAH. With deBebians we got the exact ring she wanted in 3 days. Now it will be her ring that gets blessed on the alter. And it cost less than half the mall store wanted. (Oh and do what we did. Look at a similar item in the mall stores and get sized for free then order the size online at deBebians.) - Anonymous, 8/21/07
Thank you for your help.
I think Sam was the person who helped me out with the ring order to Hawaii. I have just received it and it is perfect, Thank you for your help. I really appreciate it. - S. Sira, 6/19/2007
it is PERFECT!
I was a little worried that the tungsten carbide ring I ordered would not look as beautiful as the $200-$400 rings I've seen in the mall. I was expecting to wait at least a week to receive my purchase with the ring wrapped up in bubble wrap. However, I received the ring very quickly FREE OF CHARGE! The ring came in a simple, elegant black box and it is PERFECT! - Linh D., 5/31/2007
THANK YOU again for your wonderful service. The rings arrived today--already!--and they're perfect. If you ever need any customer testimonials for your web site, please let me know. I'd be more than happy to tell others about your awesome service and gorgeous jewelry. - Jen, 5/17/2007
I was totally amazed at the rings.
I received the rings on this past Thursday and they looked GREAT. I was totally amazed at the rings. I gave my wife her rings as an anniversary present and she truly loved them. Thanks for giving me a great deal on those rings. Thank you for your wonderful service. - Tarryl, 5/14/
Thank you for all your help in getting the ring here in time! We received it Wednesday and it is absolutely gorgeous! I am honestly SO impressed I can't begin to tell you. It looks 10 times better than it did in the picture, I can't wait to give it to my fiancé! - Cherie C., 5/11/2007
Thank you so much for your prompt service and excellent product!! I am extremely happy with the ring I had bought from you as well as the speedy shipment. I will always be brought back to deBebians.com for my future jewelry purchases!! Thank you again! - Jason & Shemida L., 3/14/2007
The rings look great
Thanks for your business! The rings look great and boy are they heavy!! It will be a constant reminder of the love that we share. Much Regards, Brandon & Tammy M., 2/7/
every bit as lovely as I had expected!
Thank you so much! I received the ring and it is every bit as lovely as I had expected! All of your help and patience, for that matter, is greatly appreciated. Sincerely, Shirley, 1/25/07
I wanted to thank you and your awesome company for helping me purchase this heart shaped diamond
Please tell Sam I received the diamond this morning Dec 19th. I love it -- very good cut and size ... I wanted to thank you and your awesome company for helping me purchase this heart shaped diamond. I will keep you posted in what I am going to do for a ring. Sincerely, John W., 12/20/2006
I have never seen such a sparkly diamond!
I wanted to let you know how much I LOVE the ring my fiancé got from you. It is so beautiful...just perfect! I have never seen such a sparkly diamond! I have gotten so many compliments and just wanted to let you know how much I love it. Thanks so much! - Kate, 12/10/2006
Thank you so very much!!!
Thank you so very much!!! Your website is so user friendly and great customer service! I will look to your company for my next jewelry purchase!! Thanks again! - Jennifer, 8/2/
The pictures on the website doesn't do it justice - it's awesome!
The ring is beautiful and fits him perfectly. The pictures on the website doesn't do it justice - it's awesome! Thanks for all of your help. - Rebecca, 6/26/2006
Thank you for the personal service and wonderful quality.
I received my ring yesterday. Thank you for the personal service and wonderful quality. I just love my ring and so does my fiancé. Will be back for future jewelry needs. - Julie B., 6/13/2006
I can't stop showing it to everyone!
Thank you so much for custom manufacturing my engagement ring. I never imagined it to look this beautiful. I can't stop showing it to everyone! - Lindsay F., 4/12/2006
They are perfect!
The wedding bands arrived today just in time for our wedding. They are perfect! Thanks again for all your help and the speedy service! - Allison and Mike S., 3/5/2006
My girlfriend is going to love them!
I just received my diamond stud earrings. My girlfriend is going to love them! Thanks again for everything. - Kaveh K., 2/26/2006