On March 19, 2020, the Governor of California ordered all Californians to stay at home in a hope to fight the spread of Covid-19 (Coronavirus). This order extends to all non-essential businesses.
With 100% of our company residing in Los Angeles, all of our production and shipping timelines are affected by this mandate. We will continue to monitor the situation, however we do ask for patience and understanding regarding some needed flexibility in delivery timelines.
Our sales and customer service lines are always open - from live chat, email support and phone support. So please, do not hesitate to contact us for any reason.
- the team at deBebians
COVID-19 / Coronavirus Return/Exchange Update
As a result of the Coronarvirus epidemic and the uncertainty regarding package delivery, etc. we ask that you contact us prior to shipping a return or exchange.
We are extending our return/exchange policy for qualifying orders. Qualifying orders are orders that were delivered within four weeks of the of the mandated California lockdown. Therefore, all orders received February 21, 2020 and after are qualifying.
If you need to return/exchange, please email us at email@example.com so that we can be aware of the return/exchange. Again, please do not send any packages to our offices until we notify you.